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Safford CDJR Sterling

Sterling, VA

Overview
Employees
Reviews
Vehicles
4.5
192 Reviews
he team at Safford Brown CDJR of Sterling would like to welcome you to our dealership in Sterling, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram, Wagoneer vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Sterling, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram, Wagoneer service departments as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Sterling count on the high-quality vehicles and services found at Safford Brown CDJR of Sterling, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

21900 Auto World Cir

Sterling, VA

20166

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Showing 192 reviews

November 28, 2025

Always prompt and friendly. Never try to push extra service thats not really needed. All my service on my Rubicon is done here. More

by marineqajaq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2025 -

Safford CDJR Sterling responded

Thanks for sharing your thoughts about your experience with Safford Brown CDJR Sterling. We appreciate your business and hope to see you again soon!

November 28, 2025

Service advisor Dylan is always on point and suggest what is best for my service and never tries to upsell me into anything. Highly recommend this dealer and service advisor.!! More

by scott.shirey03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan
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Nov 28, 2025 -

Safford CDJR Sterling responded

Thank you for choosing Safford Brown CDJR Sterling. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 28, 2025

Service center did a very poor job in diagnosing the issue with my car, took a full 24 hours until they told me that the issue with the car was not repairable, and I had to come pick it up. There was ap More

by boater303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bijan Hosseini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Dec 01, 2025 -

Safford CDJR Sterling responded

Thank you for sharing your experience. I understand your concerns regarding the communication and timing of your service visit, as well as the recall information. At Safford Brown CDJR Sterling, we aim to provide clear and thorough service, and your feedback helps me recognize the importance of keeping customers well-informed throughout the process. Please feel free to contact me directly if you’d like to share more details or continue the conversation. I'd be glad to assist. Sincerely, Kenny Smith General Manager Safford Brown CDJR Sterling ksmith@saffordbrown.com

November 27, 2025

Great to work with. Transparent about all information. I appreciate that he also reaches out to me instead of me having to call More

by OKOTZIAS
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Nov 28, 2025 -

Safford CDJR Sterling responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 27, 2025

All I can say is this dealership is a 10! We had a great experience working with Sri, Clint and Emily. We will definitely be servicing our new Ram 2500 at their dealership. More

by hale.carla.s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sti, Clint, Emily
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Nov 27, 2025 -

Safford CDJR Sterling responded

Thank you so much for your wonderful review, Carla! I am thrilled to hear that you had a great experience with Sri, Clint, and Emily at Safford Brown Chrysler Dodge Jeep RAM Sterling. We're excited that you chose us for your new Ram 2500 and look forward to serving you in the future. Don't hesitate to reach out if you need anything else! Sincerely, Kenny Smith General Manager Safford Brown CDJR Sterling ksmith@saffordbrown.com

November 26, 2025

Did a great job addressing the issues and fixing my truck I said what I needed to say. More

by Dchipurdue
Recommend Dealer
Yes
Employees Worked With
Rany
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Nov 27, 2025 -

Safford CDJR Sterling responded

Thank you for your feedback! We appreciate you taking the time to share your experience with us at Safford Brown Chrysler Dodge Jeep RAM Sterling. It's great to hear that we were able to address the issues with your truck effectively. If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

November 26, 2025

We regularly goes to this location for our car service, they have very good sitting area. More

by idrisoman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adeel
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Nov 26, 2025 -

Safford CDJR Sterling responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 26, 2025

Alejandro is very professional and knowledgeable. He is always a pleasure to work with! Excellent service and excellent follow up. More

by GTGEHRINGER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro
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Nov 26, 2025 -

Safford CDJR Sterling responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 26, 2025

Buying your first new car can be daunting & confusing. Abrham at Safford Brown was an absolute pleasure to work with & made the process clear & smooth. More

by tyson15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abrham
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Nov 26, 2025 -

Safford CDJR Sterling responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 25, 2025

Great experience, friendly and knowledgeable staff and willing to go the extra mile to make the deal. More

by Lorenamori
Recommend Dealer
Yes
Employees Worked With
Salesman Helal Habibi
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Nov 25, 2025 -

Safford CDJR Sterling responded

Thank you for your wonderful feedback, Loren! I am thrilled to hear that you had a great experience at Safford Brown Chrysler Dodge Jeep RAM Sterling. Our team takes pride in being friendly and knowledgeable, and it's fantastic to know they went the extra mile for you. We look forward to seeing you again! Sincerely, Kenny Smith General Manager Safford Brown CDJR Sterling ksmith@saffordbrown.com

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