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Safford CDJR Sterling

Sterling, VA

Overview
Employees
Reviews
Vehicles
4.5
192 Reviews
he team at Safford Brown CDJR of Sterling would like to welcome you to our dealership in Sterling, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram, Wagoneer vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Sterling, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram, Wagoneer service departments as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Sterling count on the high-quality vehicles and services found at Safford Brown CDJR of Sterling, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

21900 Auto World Cir

Sterling, VA

20166

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Showing 192 reviews

November 24, 2025

It was a pleasure working with Helal Habibi, his customer service was excellent. Happy with my new 2025 Jeep, thank you Helal! More

by Sageperla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Vigil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bijan Hosseini
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Safford CDJR Sterling responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown CDJR Sterling.

November 24, 2025

Fantastic! Addressed my concerns and took care of things quickly. Felt that they cared about the issues I was having with my new car and they wanted to make it More

by VTGuy08
Recommend Dealer
Yes
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Nov 24, 2025 -

Safford CDJR Sterling responded

Thank you for your wonderful review! We’re thrilled to hear that we were able to address your concerns and provide you with the care you deserved for your new car. At Safford Brown Chrysler Dodge Jeep RAM Sterling, our staff strives to ensure our customers feel valued and taken care of. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Safford Brown Chrysler Dodge Jeep RAM Sterling

November 23, 2025

This is my dealership. I refuse to go anywhere else and customer service is the #1 reason why. I have NEVER had an hassle there. I'm always greeted well and my concerns are More

by j_lmichaud
Recommend Dealer
Yes
Employees Worked With
I do not remember.
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Nov 24, 2025 -

Safford CDJR Sterling responded

Thank you for choosing Safford Brown CDJR Sterling. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 23, 2025

Good experience with the sales rep and management team. Would reccomend them to others in the areas. More

by tryanhinkle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2025 -

Safford CDJR Sterling responded

Here at Safford Brown CDJR Sterling, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 23, 2025

Great service rep. Will ask for him again at the next visit. Wish the others were like him. More

by r.s.stinson
Recommend Dealer
Yes
Employees Worked With
Dylan
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Nov 23, 2025 -

Safford CDJR Sterling responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our service representative at Safford Brown Chrysler Dodge Jeep RAM Sterling. We appreciate your feedback and look forward to seeing you again on your next visit! Sincerely, Kenny Smith General Manager Safford Brown CDJR Sterling ksmith@saffordbrown.com

November 20, 2025

Excellent service once again. Always come here. And will continue to come here for service More

by mark.a.lavoie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2025 -

Safford CDJR Sterling responded

Thanks for sharing about your experience with Safford Brown CDJR Sterling. We appreciate your business and hope to see you again soon!

November 20, 2025

Easy to deal with. Quick turnaround, reasonable pricing, no nonsense. Use them for both of my vehicles. More

by srlundberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bijan Hosseini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2025 -

Safford CDJR Sterling responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2025

Great service. Efficient. Effective. Job well done by all with my vehicle. Would highly recommend. More

by dominiquee88
Recommend Dealer
Yes
Employees Worked With
Adeel
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Nov 19, 2025 -

Safford CDJR Sterling responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 18, 2025

Came in for brakes and was given the cheapest option without consult. My brakes are insanely loud. Was offered to come back in for “oil” to make them less loud. Just as bad. Wasted time twice. More

by ricardo.silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bijan Hosseini
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2025 -

Safford CDJR Sterling responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Nov 21, 2025 -

Safford CDJR Sterling responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 18, 2025

Team is very charming. Keep in mind that the delivery is *in addition* to the Internet pricing and any emails that you may receive notifying you that the price allegedly dr More

by marydjohnston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
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Nov 18, 2025 -

Safford CDJR Sterling responded

Mary, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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