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Safford CDJR of Springfield
Springfield, VA
691 Reviews
Buying a car is a big moment in a person’s life, and it can be a tough decision to make. It’s one that takes some guidance from experts to help you get everything you need, which is why so many people shop at Safford Chrysler Dodge Jeep Ram & FIAT of Springfield. Our sales team is dedicated to providing a hassle-free customer experience that will keep you coming back time and again.
You can browse our huge selection of new and used Dodge, Chrysler, Jeep, RAM and FIAT vehicles online or visit our Springfield Dodge dealership in person. But our dedication to customer satisfaction doesn’t stop there; it goes for financing and vehicle maintenance as well.
Our Springfield Jeep Dealer Works Hard For Our Customers
Our financing experts work with a broad network of lenders to secure a lease plan on a new Jeep for Arlington drivers, or a financing plan for the RAM truck near Arlington you’ve been eyeing up. They can work with you no matter what your credit looks like.
Our Chrysler service center serving Woodbridge can handle all of your routine maintenance and repair needs on all Jeep Chrysler Dodge RAM and FIAT vehicles. That includes tire rotation, brake inspections, or an oil change at our Springfield dealership where they have the tools and trained experts to take care of any auto service you need.
Call Safford Chrysler Dodge Jeep Ram & FIAT of Springfield today, or just stop by our dealership serving Alexandria and Arlington, VA for all of your automotive needs.
We look forward to helping you find and finance the vehicle of your dreams soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 691 reviews
November 18, 2024
Great dealership with a great team which I found the right car for me, especially the salesman Jason Paz he was very helpful and had good knowledge of all the vehicles there and answered all my question right car for me, especially the salesman Jason Paz he was very helpful and had good knowledge of all the vehicles there and answered all my questions, he didn’t disappoint and highly recommend talking to Jason to get the right vehicle for you, he is your man for your next vehicle and will be going back in the future for a new set of wheels!!!!! More
by chriscollingwood
Employees Worked With
Jason Paz
November 15, 2024
Easy-to-use online appointment scheduler. Friendly and efficient intake process. Succinct text updates (you can also choose phone calls or email). Pleasant waiting area with Wi-Fi, a variety Friendly and efficient intake process. Succinct text updates (you can also choose phone calls or email). Pleasant waiting area with Wi-Fi, a variety of seating, coffee, water, snacks. Alex did great job overseeing my oil change, tire rotation and maintenance checks. State inspection, too. More
by Susan
Employees Worked With
Alex
October 19, 2024
Everyone is always so friendly and helpful. I called ahead and when I arrived Alex was already for me. I didn’t have to fill out any forms. I called ahead and when I arrived Alex was already for me. I didn’t have to fill out any forms. More
by Rjrmlr001
Employees Worked With
Alexander
July 22, 2024
**HORRIBLE SERVICE EXPERIENCE! ** If you value your car and sanity, do NOT come to Safford Chrysler Dodge Jeep Ram & Fiat of Springfield for service—especially if you have a 3.6L en ** If you value your car and sanity, do NOT come to Safford Chrysler Dodge Jeep Ram & Fiat of Springfield for service—especially if you have a 3.6L engine. All other engine types seek service at your own risk. We recently took our 2018 Chrysler Pacifica (approximately 71,000 miles) in for a misfire in cylinder 5 and a sloshing noise coming from the engine (yes, I figured it was bad news). It turns out the head gasket failed, and the cylinder head needed to be replaced. Safford provided a service estimate (not cheap), and I proceeded to call Chrysler/Stellantis HQ (a head gasket/cylinder head shouldn’t fail around 71K miles). Initially, Chrysler/Stellantis HQ agreed to assist with the repair costs. But then, Chrysler/Stellantis HQ called Safford to check on my vehicle and Safford’s Service Manager intervened, convincing them to back out because my issue was caused by “overheating” and should not be covered. Here’s the kicker: there were NO signs of overheating—no temperature gauge alerts, no smoke from the tailpipe or engine. Even the initial technician who provided the initial quote said NOTHING about overheating. The disrespect and lack of customer care were staggering. Safford’s service manager was rude and dismissive during our initial phone conversation. The General Manager? He was more interested in my post-service feedback than in addressing the major engine issue at hand. The only silver lining was Aaron. He seemed like he genuinely cared about Safford’s customers. After the repair, I asked the Service Manager and GM what caused the overheating. Their response…“I don’t know.” I pressed further, asking how I could prevent this in the future. Again, “I don’t know.” Their only advice? “Look for signs of overheating”—the very signs that were nonexistent from the start! If you want your car handled by a team that cares more about their feedback/public image and couldn’t care less about customer service, then by all means, go to Safford. But if you value your vehicle and peace of mind, stay far, far away from this dealership. More
by RBowenII
Employees Worked With
Joe and James
