Safford CDJR of Springfield
Springfield, VA
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Service was great other than I wanted the truck washed after service was complete. Truck wasn't washed initially until I went back in and said something. Service rep said the service ticked stated to wash after service was complete. Truck wasn't washed initially until I went back in and said something. Service rep said the service ticked stated to wash- Service rep took the truck through the wash himself. Great customer service from the rep More
My experience was quick and easy. No pressure, just good follow up. Made sure I was able to make my purchase while there was a lot of interest from other buyers. No pressure, just good follow up. Made sure I was able to make my purchase while there was a lot of interest from other buyers. More
As always it's a smooth easy drop off and pick up. I'm always kept up to date on status and what's going on. I have nothing but appreciation for the Safford team! I'm always kept up to date on status and what's going on. I have nothing but appreciation for the Safford team! More
Stephon communicated well and ensured high quality repair Brake repair was done well. Was able to pay with debit card to avoid 1.5% credit card fee. Brake repair was done well. Was able to pay with debit card to avoid 1.5% credit card fee. More
The wait is always long no matter what kind of service is being done. Feels like no one cares you are waiting for your vehicle. There's a "it gets done when it's done" attitude. Service is getting worse each being done. Feels like no one cares you are waiting for your vehicle. There's a "it gets done when it's done" attitude. Service is getting worse each and every year. Can't wait for AI to start working on my car. More


