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Safford CDJR of Springfield

Springfield, VA

4.4
938 Reviews

7611 Loisdale Rd

Springfield, VA

22150

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Showing 938 reviews

December 15, 2025

Stephon communicated well and ensured high quality repair Brake repair was done well. Was able to pay with debit card to avoid 1.5% credit card fee. More

by abramsm99
Recommend Dealer
Yes
Employees Worked With
Stephon
December 15, 2025

The wait is always long no matter what kind of service is being done. Feels like no one cares you are waiting for your vehicle. There's a "it gets done when it's done" attitude. Service is getting worse each More

by LAMAR.PALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fransisco
December 14, 2025

The services needed has never been a problem. Their timing is very reasonable. The service managers are very attendant. More

by khart1164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Ararge
December 13, 2025

Fantastic customer service agent! ! Very kind , explained and answered all my queries. Made my wait very comfortable and pleasant. Could not ask for more. More

by patrickgaspar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephon Benjamin
December 13, 2025

Very professional. The service was great quick and fast. Also dependable. I have used for a number of years More

by anthony.harrison1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
December 13, 2025

Elizabeth, Matt and Mir were great. I worked with Mir the last time I brought a vehicle from Safford and was impressed that he remembered us. That’s a good feeling. And Elizabeth was ve More

by diggs316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth, Matt, Mir
December 11, 2025

Very humble person He helped me with my vehicle when I needed the most help, compassionate person who stop what he was doing before working hours to help me with a vehicle. More

by Speedy1821
Recommend Dealer
Yes
Employees Worked With
GM
December 11, 2025

Service Advisor Stephon Benjamin was very professional and helpful in getting my Jeep taken care of in a timely matter without and appointment , as all of my services have been with Safford CDJR of Spring More

by Vincem3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephon Benjamin/
December 11, 2025

Always do the best to help out and are positive. Definitely will be coming back with my vehicle. More

by TRISHRIVERA31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwendolyn, Alex
December 08, 2025

I have been working with Drake service advisor for a long time and he is the main reason I am coming back to SAFFORD CDJR. 5 star service. More

by markomitrovicrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake
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