Safford CDJR of Springfield

It was the first time I reserved the appointment via your online service. That was very easy and I was happy to obtain a last minute early morning slot. The work was don't while waiting. It was a busy morn online service. That was very easy and I was happy to obtain a last minute early morning slot. The work was don't while waiting. It was a busy morning but you lounge area and multiple tables/chairs make it very comfortable. The rep, Drake, and the one who greeted me were nice and efficient. The one disappointing aspect was that I wanted the driver seat mechanism or sensor for tilting checked because it doesn't work. Was told the the diagnostics fee was 270 or something like that. That seems very high and isn't in the bugs get for now. More

Good repairs, dishonest service rep. This dealership has gotten worse over the past 5 years. This dealership has gotten worse over the past 5 years. More

Great service provided and communication was delivered promptly. I certainly appreciated the effort in having my tire replaced. promptly. I certainly appreciated the effort in having my tire replaced. More

The techs tried to charge me for service that wasn’t needed and lied about the inspection. I had photos and other mechanic inspection reports to prove they were lying. When confronted the service manag needed and lied about the inspection. I had photos and other mechanic inspection reports to prove they were lying. When confronted the service manager agreed with me and waived fees. I would never use them again. Complete scam. More

Been using this dealership since my 2007 was bought new. Easy to schedule and get work done even at the advanced age of my Jeep. They do fix things, a bit pricey but it is a dealership. Easy to schedule and get work done even at the advanced age of my Jeep. They do fix things, a bit pricey but it is a dealership. More

Issues I had with my vehicle were diagnosed and required maintenance recommended and performed. Very pleased and vehicle is more enjoyable to drive. maintenance recommended and performed. Very pleased and vehicle is more enjoyable to drive. More

The dealership was able to take care of my jeep in a timely fashion. They were also very thorough and respectful. Drake is an awesome employee with excellent customer service and work ethic. Thank you. timely fashion. They were also very thorough and respectful. Drake is an awesome employee with excellent customer service and work ethic. Thank you. More

The staff are very professional and friendly with an emphasis on providing good customer service. emphasis on providing good customer service. More

Had a great experience recently with Safford CDJR of Springfield. The repairs were initially fixed, then some additional work needed to be done. As I was working through a 3rd Party Warranty company, Springfield. The repairs were initially fixed, then some additional work needed to be done. As I was working through a 3rd Party Warranty company, the Service person At Safford that worked through all of the back and forth and issues was Gwendolyn. She was a rock star at navigating through it all and got me back my car on time and working well. More

Service was amazing they actually drove TJ pick up my jeep and dropped it back off on the same day jeep and dropped it back off on the same day More