Safford CDJR of Springfield

We went trying to buy a used car but that was not going to be a good fit for our needs. Sonny was amazing! He was knowledgable about all of the cars and what they included in the packages. I would definatl to be a good fit for our needs. Sonny was amazing! He was knowledgable about all of the cars and what they included in the packages. I would definatly go back to this dealership again, Sonny was so professional and friendly! We left so excited and pleased with our experience. More

Excellent attention to detail in all areas of vehicle sales and delivery. Very good at making the customer feel appreciated. Would buy from Chris again. sales and delivery. Very good at making the customer feel appreciated. Would buy from Chris again. More

Appreciated the low key approach and direct discussions. While the pricing could have been beaten by other dealers the interpersonal touch made up for the price differential. While the pricing could have been beaten by other dealers the interpersonal touch made up for the price differential. More

Purchased a new 013 Grand Jeep Cherokee, worked with Chris Sheehan who was excellent, polite, quick and courteous. Deal was done in 10 minutes with a trade in at a fantastic price. Chris took care of Chris Sheehan who was excellent, polite, quick and courteous. Deal was done in 10 minutes with a trade in at a fantastic price. Chris took care of everything, and is the best i've ever worked with when buying a car. More

Great work on 2013 Jeep Grand Cherokee deal. Everything went quickly and smoothly. Mike Stroud was polite and fair and did not hold me up with any delays. Great job! went quickly and smoothly. Mike Stroud was polite and fair and did not hold me up with any delays. Great job! More

This is the ONLY place to purchase a car if you want an enjoyable experience! They have a great team and try very hard to please the customer. They found exactly what I wanted and they were never pushy. enjoyable experience! They have a great team and try very hard to please the customer. They found exactly what I wanted and they were never pushy. The price was right and they provided professional, top notch customer service. When it comes time to buy my next car, I will return to Safford of Springfield, VA. More

This is a great dealership. A friend of mine recommended them when I was looking for my new Jeep. Sonny is a real nice guy, no pressure, very friendly. I wish I could have gotten more for my trade-in, but them when I was looking for my new Jeep. Sonny is a real nice guy, no pressure, very friendly. I wish I could have gotten more for my trade-in, but I feel like I got a fair deal. In addition there was very little direct pressure to buy the "extra" stuff, and it is done before you enter the finance department. Heather in finance is quick and efficient. I would definitely go back to Safford when I buy another car. More

We had an overall positive experience at Safford of Springfield. In particular, Chris Sheehan was a delight to do business with. Chris is sincere and professional and goes out of his way to take the Springfield. In particular, Chris Sheehan was a delight to do business with. Chris is sincere and professional and goes out of his way to take the stress out of car buying. Potential customers who may be from a military background will especially appreciate Chris' (Army Retired) approach to doing business. He is short on clever sales pitches and long on straight forward information and answers to questions. More

This was truly a satisfying experience. Everyone was courteous and accommodating. Sonny was extremely patient as we worked our way to a decision. Heather was more than accommodating as she built our p courteous and accommodating. Sonny was extremely patient as we worked our way to a decision. Heather was more than accommodating as she built our price for all the options we wanted. More

First, had a great salesperson, Younes, the salesperson knew his stuff, and he was helpful. Decided on the truck, I wanted and with USAA, I did not have to negotiate the price of the truck. During the n knew his stuff, and he was helpful. Decided on the truck, I wanted and with USAA, I did not have to negotiate the price of the truck. During the negotiations, I decided to turn in the lease on a pristine KIA Optima Hybrid. I could not get a signal on my phone to determine what the Blue Book value was on the car. I asked the Manager on duty what was the Blue Book, not what he would give me. He told me looking in the computer that the BB value was $20K, come to find out later it was $24K. Yes it was my fault for not checking and walking in unprepared but a honest question was asked and there should have been an honest answer. So I came up with the negative equity and went to Finance. The person was not attentive and it seemed to me impersonal. Get it off the lot a week later, I am driving down 210, the vehicle shut off and started up twenty minutes later. Took it in and of course, the service department could not find anything wrong. Another week goes by does it again and I take it in to another shop they were able to determine the cause in ten minutes and now I have a nice running truck. There is no hate to my salesperson but his support staff--management, finance and service department really did me no favors. All I can say is that I took the time to give an honest assessment and as you read others take them with a grain of salt--good or bad. More