Safford CDJR of Springfield- Service Center

Sky roof leak on my jeep Bill in service could not have been more helpful and knowledgeable. Because of the water in the car because of the leak, they keept my vehicle inside Bill in service could not have been more helpful and knowledgeable. Because of the water in the car because of the leak, they keept my vehicle inside with the doors open to try and dry out the carpeting. I didn't purchase my car at this dealership, but I definitely will use them next time I am in the market for a new car! More

Excellent customer & mechanical work Safford has consistently provided excellent customer service and warranty work for my 2013 Jeep Grand Cherokee. I can always count on Richard Haidach Safford has consistently provided excellent customer service and warranty work for my 2013 Jeep Grand Cherokee. I can always count on Richard Haidacher in the Service Department to schedule my appointment in a manner that is convenient for me, the customer, and he always calls with a thorough description of the work completed done on my Jeep. More

Another Pleasant Visit To Safford in Springfield As always, Bob and Jim in Service could not be any more accommodating or friendly. They actually care about their customers and one can always be sur As always, Bob and Jim in Service could not be any more accommodating or friendly. They actually care about their customers and one can always be sure to have a pleasant visit with them, not only about their vehicle but about their well being. Always get you out of there quickly, and if vehicle has to be in for a while they work with getting you in a rental or with all the pain taken out. This is my 5th vehicle from Safford and I wouldn't dream of taking my autos any where else for repairs or service. Sincerely, Paul D. Huston More

Fast service, great people, very impressive. I walked in for a last minute service and was out in less than an hour. Clean facility, very friendly staff. My original dealership has unfortunately I walked in for a last minute service and was out in less than an hour. Clean facility, very friendly staff. My original dealership has unfortunately lost my service because I will now be a lifetime customer at Safford! :) More

as always great service I have been a loyal customer at safford for 7 years traded up 3 times already and would recoment them to anybody looking for the last dearship they wi I have been a loyal customer at safford for 7 years traded up 3 times already and would recoment them to anybody looking for the last dearship they will ever need again More

Courteous Service Department Love dealing with Richard Haidacher over in the Service Department. Very courteous and straight up with his feedback on what they exactly do to your v Love dealing with Richard Haidacher over in the Service Department. Very courteous and straight up with his feedback on what they exactly do to your vehicle. We have bought two vehicles recently from Safford and our hope has been to maintain our vehicle services with this dealership. Hope they keep up their great level of customer service- it does make a difference! More

Service Excellence Scheduling and service was friendly and straightforward, and the interaction with Garrett was particularly helpful and well explained. We've been to S Scheduling and service was friendly and straightforward, and the interaction with Garrett was particularly helpful and well explained. We've been to Stafford for tree service appointments now and they have all been punctual and efficient. More

Oil Change and Inspection Great customer service and great auto service. I showed up on a very busy day without an appointment and Safford completed my oil change in 45 minute Great customer service and great auto service. I showed up on a very busy day without an appointment and Safford completed my oil change in 45 minutes. More

Great Problem Solvers Who Keep You Informed My 2011 Jeep Liberty had problems with the devices that control the electrical circuits to the trailer connection. Bob Mosser and his crew found the My 2011 Jeep Liberty had problems with the devices that control the electrical circuits to the trailer connection. Bob Mosser and his crew found the problem, noted that it was covered by the warranty, got the part delivered overnight from New York, and kept me informed of what was going on. First rate service and work by any measure. More

Bob Mosser = Excellence I drive by several dealerships between Manassas and Springfield to go to Safford in Springfield because of the confidence I have in Bob Mosser asst se I drive by several dealerships between Manassas and Springfield to go to Safford in Springfield because of the confidence I have in Bob Mosser asst service manager. Bob is professional, efficient and effective. His customer service skills are outstanding. He is extremely knowledgeable about my Jeep Liberty. I am able to relax and know that my service needs are being handled with expertise and integrity. My thanks to Bob Mosser. M. Young More