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Safford CDJR of Springfield- Service Center

Springfield, VA

3.8
389 Reviews

389 Reviews of Safford CDJR of Springfield- Service Center

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October 27, 2023

For 15 years Safford has provided 5+ quality service. Techs and advisors are A+ customer satisfaction! Cashiers and staff are rating at the top of their class as well! At the end of each service there h More

by Auntie Honee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 01, 2023 -

Safford CDJR of Springfield responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Safford Chrysler Dodge Jeep Ram & Fiat of Springfield

October 15, 2023

Not good experience today the guy at the service was an xxx hole not good More

by Juan santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name who ever was my provider today
August 27, 2023

The service advisor Jeff was very informative, transparent and provided updates. He was also able to coordinate a a shuttle ride home while my vehicle was getting serviced! I definitely will recom More

by aterry1282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 30, 2023 -

Safford CDJR of Springfield responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, The Team at Safford Chrysler Dodge Jeep Ram & Fiat of Springfield

June 06, 2023

Outstanding service with consistent communication throughout the process. Highly recommend if you are looking for a dealership you can trust. Let me also mention that as they service your vehicle More

by Ryan Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Jun 09, 2023 -

Safford CDJR of Springfield responded

Thank you for your amazing feedback, Ryan! If there is ever anything else that we can assist you with, please always feel free to let us know. Thanks again!

April 28, 2023

Very helpful, friendly staff. Overall a good experience and would use them again if needed. More

by jadeboneffwalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
May 01, 2023 -

Safford CDJR of Springfield responded

We're happy to hear that, thank you!

April 03, 2023

Customer service is great, Very helpful, keeps customer well informed and provides guidance for excellent vehicle maintenance. More

by Sun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 03, 2023 -

Sun responded

Customer service is great, Very helpful, keeps customer well informed and provides guidance for excellent vehicle maintenance.

Apr 03, 2023 -

Sun responded

Customer service is great, Very helpful, keeps customer well informed and provides guidance for excellent vehicle maintenance.

March 23, 2023

Very helpful with the recall Will go back with any issues Thank you for the help More

by Gdluper
Recommend Dealer
Yes
Employees Worked With
service department
Mar 24, 2023 -

Safford CDJR of Springfield responded

Thank you!

March 04, 2023

Safford has always met my expectations for both of my cars when taken into the service department. They have done so with efficiency and professionalism. More

by brassejudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Washington
Mar 09, 2023 -

Safford CDJR of Springfield responded

We're happy to hear that, thank you!

February 23, 2023

Good place to choose a vehicle I recommend it to anyone have a great day More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey Rey
Feb 28, 2023 -

Safford CDJR of Springfield responded

Hi Joe! We're so happy to hear that you enjoyed your recent experience with our team here at Safford CDJR of Springfield. If there is ever anything else that we can assist you with in the future, please do not hesitate to let us know. Thank you!

January 23, 2023

I have had my Ram 2500 in for serve 4 times they they still can’t fix the pulling to the right. It’s a brand new truck 15K miles on it. Don’t bring your trucks here they won’t be look at. More

by moitamark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James, one of the owners
Jan 24, 2023 -

Safford CDJR of Springfield responded

We are very sorry to hear about this, moitamark. Your feedback is very important to us and has been given to our management team who would like to speak with you about it. Unfortunately, we are unable to locate contact information based on the name on your review. Please reach out to our Service Manager, Brett Owens at your convenience at (703) 866-1700.

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