Safford CDJR of Springfield- Service Center

My service advisor Francisco was great, kept me informed of my vehicle status and was able to manage various last minute maintenance requests I had. This dealership has been great taking care of my 2011 Je of my vehicle status and was able to manage various last minute maintenance requests I had. This dealership has been great taking care of my 2011 Jeep Grand Cherokee Overland. Always attentive and Thank you Francisco for being on-point and courteous. More

Great service, great experience and professionals! Took my vehicle for a multipoint inspection, it was done in no time! Took my vehicle for a multipoint inspection, it was done in no time! More

Fransisco Velis went the extra as always to make sure my car is perfect, I value his efforts and all the folks at Safford. car is perfect, I value his efforts and all the folks at Safford. More

Great service; super organized, nice folks, great work, and timely! I’ll definitely be back! and timely! I’ll definitely be back! More

Extremely helpful and knowledgeable. Alex the service writer took care of everything my truck needed and had it back to me on time. Alex the service writer took care of everything my truck needed and had it back to me on time. More

This group provides very good customer service and gets me in quickly when needed. The video of service actions is very helpful to see what they are doing and why. me in quickly when needed. The video of service actions is very helpful to see what they are doing and why. More

I like the place but the maintenance team can improve on communication with the customer communication with the customer More

Customer Focus Every Time on Service From the service tech in the back, the service advisor up front and the general manager over the facility….you’re respected and heard. My problem was identified, tech in the back, the service advisor up front and the general manager over the facility….you’re respected and heard. My problem was identified, video taped and sent to me to see exactly what the problem was. Although it was a holiday weekend and no rentals available, this team sorted my situation and got me where I needed to be with my daughter in hand. Mr. Kinsley, thank you for instilling your values in your team. More

The service team here is so awesome I love it ! !! I wouldn't go anywhere else. . Keep up the exceptional customer service.. See you soon. !! I wouldn't go anywhere else. . Keep up the exceptional customer service.. See you soon. More

Very nice waiting room. The service writers are nice and keep you informed of the progress. Work completed when promised. The service writers are nice and keep you informed of the progress. Work completed when promised. More