Safford CDJR of Warrenton

Our Experience We went to Safford to look for a Jeep but were a few weeks out from actually deciding if we were going to purchase. This delay in decision making is We went to Safford to look for a Jeep but were a few weeks out from actually deciding if we were going to purchase. This delay in decision making is often met with aggressive sales tactics, but we experienced quite the opposite from Safford-specifically Lori. She respected our journey of due diligence and was incredibly helpful as we moved forward. The managers Tony and Brendan were awesome to work with too! Hi personality-low pressure. They actually believed that we were intelligent enough to make our own decisions about the purchase and provided honest talk-not pushy tactics. JC in the finance department was incredibly easy to work with too! He made navigating the aftermarket services and finance pain free. Everyone we encountered was sincerely willing to assist us and went out of their way to make the process low stress, informative and worry free. I would absolutely recommend Safford if you are in the market for any brand they sell. It should prove to be a refreshing experience as it relates to car buying. More

Great Experience! We purchased a vehicle from Stafford this weekend. Jeff was a pleasure to work with! He was extremely honest and did not pressure us at all as you som We purchased a vehicle from Stafford this weekend. Jeff was a pleasure to work with! He was extremely honest and did not pressure us at all as you sometimes encounter in dealerships. The staff was able to quickly make us a great deal, and we left incredibly happy! I would recommend Stafford of Warrenton to anyone I encounter looking for both new or used vehicles. More

New Car Purchase-Chrysler Town & Country The salesman, Jeff Billak, not only displayed outstanding customer service but also had an excellent knowledge of his product. He has a very delibera The salesman, Jeff Billak, not only displayed outstanding customer service but also had an excellent knowledge of his product. He has a very deliberate style and has a lot of respect for his customers . He is a pleasure to know. I would highly recommend this dealership when considering a new vehicle. More

Friendly and Honest Using the USAA buying service, I received quotes from three different Dodge dealerships for a 2014 Ram 1500 Crew Cab. I went to each dealership in or Using the USAA buying service, I received quotes from three different Dodge dealerships for a 2014 Ram 1500 Crew Cab. I went to each dealership in order of quoted price. Safford was my last stop. I was met by Tony Nardelli who turned me over to Bill Hildebrandt. Bill and Tony were true gentlemen. I came prepared with a spreadsheet with specific VINs, installed options, MSRP, and discounts from each of the three dealerships. I was prepared with information from my own research, and with information gathered through talking to the other two dealerships. Bill took the time to listen to what I was looking for and without knowing how much research I had done before coming in pointed me to a truck that matched my preferences the best. When it came time to finalize on the price, Tony printed out a sheet that showed the USAA bargained price which included multiple discounts and compared it to the invoice price. Everything was out in the open and there were no surprises. While it wasn't the lowest price of the three dealers, it was the most honest price and experience. In comparison, one of the other salesman from a different dealership tried to sell me a comparable truck for $2000 higher than what it was listed for on their own internet site. I told Tony before I made the purchase, it's not all about the price. Who you buy from is equally important. Tony validated my opinion of him when it was discovered that the truck had an additional feature that was not originally listed on the window sticker. Tony said, he would honor the price he quoted rather than marking it up to include it. When the finance manager tried to add it back into the price while going through the paperwork, Tony corrected him and removed it. I heard the finance manager say under his breath, "I guess we're giving trucks away today." The culture at Safford seems to be focused more on customer satisfaction through trust, honesty, and integrity. They've earned my trust, and I'll be returning for my maintenance services and will make it my first stop on future vehicle purchases. On a final note, two days after my purchase, I received in the mail a hand written note from Bill, on a very nice card, thanking me for purchasing the truck from him. Two days after that, Bill sent me a gift card to a local restaurant. For some reason, he is not listed on the sales staff on this site, but I believe he's been working there for over 17 years. As I said before, he is a true gentleman and I give him and Tony my highest recommendation. More

Excellent experiance with one exception (see review) My recent purchase of a new Jeep Patriot Latitude was an excelent experience. Jennifer located apatreiot with exactly the options I wanted and the pri My recent purchase of a new Jeep Patriot Latitude was an excelent experience. Jennifer located apatreiot with exactly the options I wanted and the price was at the low end of what I expected from internet reasearch. My rateing would have been 5 across the board except for the inefficent extreemly rude tag and title cleark. However, after convaying my concerns to the manager everything was timely corrected. More

Extremely Pleased! We stopped by minutes to closing on a Saturday. We were treated like we were the first customer of the day. Everyone was friendly and worked togethe We stopped by minutes to closing on a Saturday. We were treated like we were the first customer of the day. Everyone was friendly and worked together as a team providing us with the information we requested. On Sunday, we went back and purchased a 2015 Jeep Wrangler. On our way home, we received a call from Tony Nardelli saying that another bank had responded to our request for financing, at lower rate. We went back to the dealership and redid the paperwork - saving us money. Not many dealership would have gone this extra step for the customer after the deal was sealed. I will recommend Safford of Warrenton to everyone! More

Great Team!!! Made the long haul from Pittsburgh to buy a RAM 3500 and were not disappointed!!! Everybody we dealt with at Safford was friendly and professional. G Made the long haul from Pittsburgh to buy a RAM 3500 and were not disappointed!!! Everybody we dealt with at Safford was friendly and professional. Great car buying experience overall!!! We are very, very happy with our purchase!!!! More

Great experience I stopped in at Safford of Warrenton on my way to another dealership to see what was in the available inventory. I was met by Jim Cannon who was extre I stopped in at Safford of Warrenton on my way to another dealership to see what was in the available inventory. I was met by Jim Cannon who was extremely helpful and professional. He helped to find a vehicle that would fit my needs and answered all of my questions. A vehicle was selected and Tony Nardelli stepped in to work on a sale price. Though we were initially a good deal apart on an agreed price, with Tonys dedication and hard work, we were then able to reach a deal we were both happy with. John Stapleton worked out all of the financial details and was extremely thorough and informative. While I didn't plan on purchasing a vehicle on that day, I am sure glad that I stopped in to Safford of Warrenton and couldn't be happier with my new jeep. Good job guys! More

Great experience purchasing a new 2014 Dodge Charger R/T I appreciate a dealership where the staff is professional, honest and upfront about all costs associated with the purchase of a new car. Safford of W I appreciate a dealership where the staff is professional, honest and upfront about all costs associated with the purchase of a new car. Safford of Warrenton is one such dealer. I couldn't find a better price for the same car. More