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Safford CDJR of Warrenton - Service Center

Warrenton, VA

3.8
157 Reviews

157 Reviews of Safford CDJR of Warrenton - Service Center

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January 20, 2023

Friendly and professional service and treated me with respect and courtesy. Fast service as well More

by katemahercsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecil
Jan 24, 2023 -

Safford CDJR of Warrenton responded

Great to hear, thank you!

January 03, 2023

Great Service as usual. One of the great things about Safford is the service I always receive More

by Wdr5125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Modesitt
Jan 06, 2023 -

Safford CDJR of Warrenton responded

Thank you!

December 09, 2022

Very knowledgeable, friendly. Kept me updated on the service on my Jeep, how long it would take. More

by lhkendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jharron
Jan 06, 2023 -

Safford CDJR of Warrenton responded

Thank you!

December 08, 2022

Great experience. They were very efficient and courteous. Will certainly use them in the future. More

by Mmurphy810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 06, 2023 -

Safford CDJR of Warrenton responded

We're so happy to hear that, thank you!

November 06, 2022

Fast and efficient… thank you ! ! Employees are knowledgeable and friendly. Would recommend your service to my family More

by Steveib1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecil
Nov 21, 2022 -

Safford CDJR of Warrenton responded

That's so great to hear, thank you!

September 27, 2022

The provide good service and are personable and friendly. Love text message communication, with quick responses. More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jules
Oct 04, 2022 -

Safford CDJR of Warrenton responded

We're happy to hear that, Trish! Thank you

September 08, 2022

No response to my email, dont use shuttle, they dont pick you up, not good More

by Webecracked
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doesnt matter
Sep 12, 2022 -

Safford CDJR of Warrenton responded

We are very sorry to hear about this, Webecracked. Unfortunately, based on the name on your review we are unable to locate your contact information. Please reach out to a member of our management team when you have a moment at (540)347-6622.

September 08, 2022

Service Advisor staff extremely friendly (even though short staffed due to holiday weekend). Slightly frustrating it took a long time for LOF, rotate & check-out for noise but understand things happen. N More

by James B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apologize but cannot for life of me remember service advisors name. Was only advisor working 9/3/2022
Sep 12, 2022 -

Safford CDJR of Warrenton responded

Thank you for your feedback, James. This information has been given to our management team to review.

September 06, 2022

Took my 2019 Jeep in for an oil change and state inspection today. Was told that in order to pass the safety inspection i would have to buy 2 windshield wipers at $30 (per handwritten note from Serv More

by Cheers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn
Sep 07, 2022 -

Safford CDJR of Warrenton responded

We are very sorry to hear that you are unhappy with your recent experience in our service department. Please reach out to a member of our management team when you have a moment at (540) 347-6622.

September 01, 2022

Okay, took my vehicle in for warranty service only to have them tell me they need to order the parts. I made the appointment a month out so they could get the parts. This was their recommendation! After More

by kevinrunnels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Sep 06, 2022 -

Safford CDJR of Warrenton responded

Thank you for taking the time to review your experience at our dealership. Your feedback is very important to us and has been given to our management team to review for improvements to our process to better assist our clients moving forward.

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