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Safford CDJR of Warrenton - Service Center

Warrenton, VA

3.8
157 Reviews

157 Reviews of Safford CDJR of Warrenton - Service Center

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August 29, 2022

They are great but a couple of things no sticker to advise when next oil change. Tired rotated but doesn’t appear pressure was checked. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jules
Sep 06, 2022 -

Safford CDJR of Warrenton responded

We are sorry about that. Your feedback will be given to our management team to review.

August 08, 2022

Clark scheduled my appointment for the next day after the engine light diagnostics. Clark confirmed the parts were in-stock and kept me appraised of the progress. This was another positive experience at St More

by kberger27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark
Aug 16, 2022 -

Safford CDJR of Warrenton responded

That's great to hear, thank you!

July 21, 2022

Not happy that I called and scheduled an appointment over a week in advance to change my oil and rotate tires and it still took 2 1/2 hours. That is unacceptable. More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jules
Jul 26, 2022 -

Safford CDJR of Warrenton responded

Thank you for your feedback, TW. We apologize for the delay while you were here. This information is very important to us and has been given to our management team to review for improvements to our process to better assist our clients moving forward.

July 09, 2022

They are great. I have been with for 4+ year .always on time and happy with their job. More

by robertchehadeh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar.
Jul 19, 2022 -

Safford CDJR of Warrenton responded

We're so happy to hear that, thank you!

June 12, 2022

Great service. Explained everything well. More importantly, the vehicle was serviced properly and was finished when promised. Will recommend them and use them again More

by GSDfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark
Jun 16, 2022 -

Safford CDJR of Warrenton responded

We're so happy to hear that, thank you!

May 16, 2022

The service that was rendered was excellent. I have no complaints whatsoever. Would recommend them highly. More

by mlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 16, 2022 -

Safford CDJR of Warrenton responded

We're so happy to hear that, thank you!

May 16, 2022

Stafford always provides great service in a super clean comfortable dealership. Got the 60K mile full service for my Citadel. It's true, "Stafford & Great Service are Synonymous." More

by smitty
Recommend Dealer
Yes
Employees Worked With
Clark Speaker, Service Mgr., Steve, Service Mechanic, & Bill H
May 16, 2022 -

smitty responded

Stafford always provides great service in a super clean comfortable dealership. Got the 60K mile full service for my Citadel. It's true, "Stafford & Great Service are Synonymous."

May 16, 2022 -

smitty responded

Stafford always provides great service in a super clean comfortable dealership. Got the 60K mile full service for my Citadel. It's true, "Stafford & Great Service are Synonymous.

May 16, 2022

Had a 8. 30 appointment for an oil change and it took 2 hours. All I got was a sorry. Then when it was done the paperwork was on the guys desk he told me to wa More

by jwpjr57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
May 16, 2022 -

Safford CDJR of Warrenton responded

We are very sorry to hear that you are unhappy with your recent experience in our service department. This information has been given to our management team to review and investigate.

May 15, 2022

The service process was fast and efficient and everyone was helpful and friendly, consistent with past experience. More

by Ericjmurdock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall the names
May 16, 2022 -

Safford CDJR of Warrenton responded

We're happy to hear that, thank you!

May 06, 2022

My service advisor Clark was very professional and extremely knowledgeable. I always have a great experience getting my car serviced there. More

by rrschneider53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark
May 16, 2022 -

Safford CDJR of Warrenton responded

We're so happy to hear that, thank you!