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Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Springfield, VA

Overview
Reviews
Vehicles
3.9
687 Reviews
Call Dealership (703) 866-1700

7611 Loisdale Rd

Springfield, VA

22150

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Showing 687 reviews

October 26, 2021

Great service!!This my “go to” local for Fiat service. Great service!! This my “go to” local for Fiat service. I have been to other locations but service was not as good More

by mary.dade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 09, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

Hi Mary! Thanks for the great feedback, we really appreciate it. We're delighted to hear that we are your "go to" service department. Please always feel free to let us know if there is ever anything else that we can help you with. Thanks again and see you next time!

October 26, 2021

Professional and timely service this go around. A huge improvement from last visit. Thank you More

by ericnrenee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t recall name
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Nov 09, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We're so happy to hear that, Erin! Thank you and see you next time!

October 25, 2021

Service was booked efficiently, done promptly, a genuine pleasure. Changed from another dealer and very happy to have found Safford. More

by JoeG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gavin
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Nov 09, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

Hi Joe! Thank you for your very kind feedback, we really appreciate it! Let us know if there is anything else that we can help you with!

October 07, 2021

Did work that I ask for. Checking in and out was quick and easy. Great! More

by murp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 13, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We're happy to hear that, thank you!

October 06, 2021

Great service and customer interaction by my service agent. Work was also done quickly and to satisfaction. More

by fcebello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember his name.
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Oct 13, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We're happy to hear that you had a good experience at our dealership. If there is anything else that we can help you with, please let us know. Thanks again - hope to see you again!

October 06, 2021

The service staff told me that the cabin air filter was clean so they did not replace it as I had requested. Honesty and integrity are extremely valuable values and they are found at Safford CJDRF! Very More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ayala
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Oct 13, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

Hi Dennis! Thank you for taking the time to share your feedback with us. We really appreciate your business and hope to continue to be your dealership. Please let us know if there is ever anything else that we can assist you with.

October 04, 2021

Both did an excellent job, Z was in sales when I got my first lease and was great there too More

by 1956Ssandp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan in sales and Zin finance
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Oct 04, 2021 -

1956Ssandp responded

Both “Z” and Dylan did a great job with my new lease, in fact, “Z” leased my first keep 3 years ago

September 30, 2021

I was EXTREMELY happy with the service. I will be going back there for service in the future. And Justin was great, thank you More

by bkhollins2u65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
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Oct 13, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We are happy to hear that, thank you and see you next time!

September 29, 2021

O'Neil was really amazing in helping me through the process of buying my dream jeep! More

by kimberly21481
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
O'neil
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Sep 29, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We're so happy to hear that, Kimberly! Congratulations on your purchase - we hope that you are enjoying your new Jeep!

September 23, 2021

I went there for oil change and it took them a little more than two hours to do that. After about one hour and 20 minutes the service person came to me and said that they haven’t started working on my ca More

by abdulmalikaleryani
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
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Sep 23, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We apologize that the service on your vehicle took longer than our normal wait time. We hope that the gesture of the 50% discount helps make up for some of your time that we wasted. We will meet with our Express Lane personnel to ensure this doesn’t happen again.

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