Safford Chrysler Jeep Dodge of Fredericksburg

Outstanding service from start to finish! Initially we spoke to Christopher Ballard about a new Jeep. Being unclear about exactly what we wanted, he was very patient and answered our many ques Initially we spoke to Christopher Ballard about a new Jeep. Being unclear about exactly what we wanted, he was very patient and answered our many questions. When we expressed an interest, he escorted us to pre-owned vehicles where he introduced us to Sammy Harmoush. Sammy was extremely professional. He was able to answer all of our questions and it was evident that he knew his business. Not only did he give us honest and direct information, he was quite the personable gentleman. Sammy also expressed his great satisfaction with working at Safford (a really good indicator in my opinion). Next we were introduced to Brian Bishop, the finance manager. We found him to be very pleasant and fair. He was efficient and spoke highly of Mr. Harmoush. We found an amazing Jeep for a great price! We had an outstanding experience. I will write another review when I have my beautiful new Jeep serviced. I have no doubts that it will be an equally superior experience. We will definitely use Safford for future auto purchases. More

Amazing service Top notch service. They went way above and beyond expectations in assisting me in finding a new car. Thank you so much to Leo and Scott for helping me Top notch service. They went way above and beyond expectations in assisting me in finding a new car. Thank you so much to Leo and Scott for helping me out. If you are looking for a super friendly salesman ask for Scott he will blow you away with his customer service More

Auto Purchase Sammy was very engaging and helpful in my search for a car. He bent over backwards to get me the deal that I wanted. Great experience! John D Sammy was very engaging and helpful in my search for a car. He bent over backwards to get me the deal that I wanted. Great experience! John D More

very bad BUY A NEW 2014 JAM HAD CHIP IN THE PAINT WAS TOLD IT WOULD BE FIXED, DROP IT BACK OFF TO GET FIXED PICK IT UP THE NEXT DAY, WHEN I GOT THERE TO PICK I BUY A NEW 2014 JAM HAD CHIP IN THE PAINT WAS TOLD IT WOULD BE FIXED, DROP IT BACK OFF TO GET FIXED PICK IT UP THE NEXT DAY, WHEN I GOT THERE TO PICK IT UP LOOK AT IT AND IT WAS COLOR IN WITH A BLACK MARKER, THATS HOW THEY FIXED IT BUY A 2013 RAM ITS BEEN THERE BACK THERE 5 TIME IN 1 MONTH FOR A TRAN LEAK IN PAN, COME TO FIND OUT THAT IT WAS A 2 DOLLAR SEAL LEAK, THEN HAD TWO WAIT 2 HOURS WHEN TOLD IT WOULD TAKE 1/2 HOUR TO DO, NOT GOOD SERVICE PEOPLE AT ALL, CHRIS ATCHISON, OR ROB STOCKING More

Rob in Maintenance Department Provided Excellent Service Rob provided great service and feedback regarding our Jeep. We had recently come back from a very long road trip and had warning lights. He eased my Rob provided great service and feedback regarding our Jeep. We had recently come back from a very long road trip and had warning lights. He eased my worries and found the issue in a timely manner. He called me three times to keep me updated on what was occurring with the vehicle and then explained it to me again in person. I really appreciated his patience and explanation. More

Explantory, Client Oriented, Honest, and Trustworthy Sammy Harmoush - A true professional gentleman and salesman. He was professional, knowledgeable and thorough. Friendly, and no pressure. I asked 12 Sammy Harmoush - A true professional gentleman and salesman. He was professional, knowledgeable and thorough. Friendly, and no pressure. I asked 12 questions and he replied truthfully! Well prepared to make judgment on Grand Cherokee Laredos 4x4 over the years! That impressed me! Gary Southall - A financial manager who worked with me in all aspects. Honest and up-to-date on interest rates and payment systems. His professional attitude and experience made the process go so smooth! I did not really deal with Jeff McCallum but he was a pleasant manager. I would give Sammy and Gary each an Outstanding! More

Too restrictive We were told we were only allowed a 20 minute test drive. We'd been to a lot of dealerships in the past 3 weeks. Only one other dealership gave us an We were told we were only allowed a 20 minute test drive. We'd been to a lot of dealerships in the past 3 weeks. Only one other dealership gave us an allotted time to test drive and they said we could take it out for an hour! Everybody else took a copy of our DL's, put a tag on the car and tossed us the keys and said have a good time! More

SERVICE! SERVICE! SERVICE Scott Rader, Brian Bishop, Chris Atchison and the rest of the gang at Safford Chrysler Jeep Dodge of Fredericksburg are truly committed to custome Scott Rader, Brian Bishop, Chris Atchison and the rest of the gang at Safford Chrysler Jeep Dodge of Fredericksburg are truly committed to customer service!! My Husband and I have purchased two vehicles from these folks and we always go back for service even if it just an oil change. They consistently go above and beyond in all areas and with pride. If you are looking for an honest, hassle free experience go see my friends at Safford. You will always leave feeling great about spending your hard earned money here!! More

No pressure! I started the process by inquiring online about a jeep that they had in stock and Sandra Davis quickly responded to all of my questions and set up a t I started the process by inquiring online about a jeep that they had in stock and Sandra Davis quickly responded to all of my questions and set up a time for me to come and take a test drive. Sammy Harmoush greeted me at the lot and was great to deal with the whole way through the process and we worked out a deal that was great! When it came to the financing I worked with Gary Southall and he was able to get me a great rate and term to fit right into my budget. The customer service that I received was top notch. Thanks to everyone involved, especially Sammy Harmoush, for getting me into my new to me Jeep Wrangler Unlimited!! More

Good experience I wasn't in the 'immediate' market for a vehicle since I dearly loved my 2003 Ram 1500. I tested several Ram's in two different trips. I settled for I wasn't in the 'immediate' market for a vehicle since I dearly loved my 2003 Ram 1500. I tested several Ram's in two different trips. I settled for a 2014 Laramie and I am satisfied with it. Sammy was very patient and assisted us very well. The only thing I am not happy with is the U Connect. I was told that I could use my iPhone connected apps with the U Connect. This is not so. The only thing I can do is Bluetooth telephone use and the music app. Anything else worthwhile requires a paid subscription. More