Safford Chrysler Jeep Dodge of Fredericksburg

My first experience was not as positive as I had hoped. I had a leaking roof that I had been trying to get fixed for a year and a half in Germany. Upon my return to the states, I contacted Safford Chrysle I had a leaking roof that I had been trying to get fixed for a year and a half in Germany. Upon my return to the states, I contacted Safford Chrysler Jeep Dodge of Fredericksburg Service Center and was assured that they could easily fix the problem. So, I scheduled an appointment. Unfortunately, they were not successful with the initial repair. However, they were more than accommodating when I contacted them and told them that the problem was not resolved. They scheduled me for an appointment the very next day and had a rental vehicle (paid for by the dealership) waiting for me when I arrived. The kept my vehicle for a couple of days while I drove the rental and tested the repairs extensively to ensure that the repair was successful. I am happy to say that they successfully repaired a leak that could not be fixed by a couple of Jeep dealerships in Germany in several visits over 18 months. I will definitely be returning to this dealership for all future service needs. More

In a time where people are strapped for cash, Safford was very understanding and was willing to work to make sure we were happy. Safford got is in and got us taken care of and we are very pleased with the se very understanding and was willing to work to make sure we were happy. Safford got is in and got us taken care of and we are very pleased with the service. More

I recently purchaced a 2009 Dodge from Safford Chrysler Jeep Dodge of Fredericksburg that I had found on the internet. This was the car I had been searcing for, for several years. After negotiating price Jeep Dodge of Fredericksburg that I had found on the internet. This was the car I had been searcing for, for several years. After negotiating price with Duane, the sales manager over the phone and through e-mails, I decided to take a 4 hour drive from NJ down to Virginia to make sure the car was as perfect as they had claimed it to be. Believe me, when I pulled into the lot, there it was on the front line, just as clean and perfect as the pictures on the internet. As I got out of the car I was greeted by salesmen Jerry Silsley, and we checked out the car and took it for a test drive. After confirming that the car was everything that Duane had clamed it to be , and Duane stood behind the price we had negotiated over the phone, I decided to close the deal. Duane and Jerry were awesome through the whole process. I even purchased an extended warrenty for the car while I was there. After the sale Duane arranged for a car carrier to deliver my car back to NJ and the car was in my driveway 3 days after the purchase ! During the sale, I had asked salesmen Jerry Silsley if it was possible to contact the original owner of the car, since it was purchased from Safford Chrysler Jeep Dodge of Fredericksburg, and ask him if he might still have the original window sticker from the car. Don't you know that he did make that call for me and yes the original owner still had the sticker and brought back to Jerry at the dealership and then Jerry FedX'ed to me within days ! You can't find this level of service anywere. Thanks Jerry and Duane for an outstanding buying expierience ! I give you guy's 5 plus stars out of 5 ! Sincerly: George W (Trenton NJ) More

My wife took our 02 jeep liberty in for recall repair maintenance and state inspection. My wife said all the people that helped her were great, even though the repair took longer than we were actually to maintenance and state inspection. My wife said all the people that helped her were great, even though the repair took longer than we were actually told, but that was OK since the vehicle had been out of service since last November due to us waiting on the part to correct the problem we had with the liberty . We would like to say a BIG THANK YOU to the technician that did the work on our vehicle, he did an outstanding job and also a BIG THANK YOU to Mr. Chris Atchison the service advisor that also helped my wife. Thank everyone that helped us get our vehicle back on the road again. This has been a great vehicle and hope to keep it gong for another 200K miles. Sincerely, Mr & Mrs. Terry Perry More

I've had my fair share of unpleasant experiences at Safford Chrysler Jeep Dodge of Fredericksburg. However, since I've been working with Chris Atchison my experience has been spectacular. He goes the e Safford Chrysler Jeep Dodge of Fredericksburg. However, since I've been working with Chris Atchison my experience has been spectacular. He goes the extra mile to ensure that everything is taken care of in a timely and efficient manner. More

I went into Safford Auto this past weekend expecting the car purchasing process to take maybe three days. But when I got there and met Dario, my salesman, I knew that Safford was going to help me out in fin car purchasing process to take maybe three days. But when I got there and met Dario, my salesman, I knew that Safford was going to help me out in finding the right car for me! Dario was great in explaining the features of the car, how the warranties work, and prices, which was really great for a first-time car buyer. Also, he respected the requests of my parents, who live a couple of states away, and was able to take all of their requests into consideration while also minding my requests! Everyone there was so friendly and helpful in the process and they made sure that they found me the perfect car for me that was also within my price range and affordable! I love that place and I would recommend it to anybody looking to buy a new or used car. Ask for Dario; he is spectacular! More

Driving from Philadelphia to Orlando my car developed transmission problems. I was towed to Safford of Fredericksburg. The service advisor I spoke with was Jay. He was professional, polite, knowled transmission problems. I was towed to Safford of Fredericksburg. The service advisor I spoke with was Jay. He was professional, polite, knowledgeable, and punctual in making daily phone calls that kept me informed of the progress on the repair of my car. The problem was fixed and the car was ready when promised. More

Every visit I have at the dealership has left me with the feeling of safety and security. I will continue to have both of my vehicles serviced at this dealership. feeling of safety and security. I will continue to have both of my vehicles serviced at this dealership. More

Our family has two Jeep Commanders, a 2006 and 2008. Since we moved to Fredericksburg, Safford Chrysler Jeep Dodge of Fredericksburg has done all our service work. I was very lucky to get Chris Atchison Since we moved to Fredericksburg, Safford Chrysler Jeep Dodge of Fredericksburg has done all our service work. I was very lucky to get Chris Atchison on my first visit. Chris has gone above and beyond on every maintenance service and problem issue we have ever encountered. Chris is professional, thorough and customer service oriented. We intend to continue all our service work through Chris and Safford Chrysler Jeep Dodge of Fredericksburg for as long as we own our Commanders, which we are also very pleased with. Thank You Chris, you are an asset to your company. More

This was the best car buying experience I have ever had. Scott was very easy to work with, and addressed all of my questions and concerns. He was knowledgable about the car, and exerted no pressure whatsoe Scott was very easy to work with, and addressed all of my questions and concerns. He was knowledgable about the car, and exerted no pressure whatsoever. He told me his motto was to treat people as he'd like to be treated. All car salesmen would do well to heed that advice. Chad (in Finance) was also very comfortable to work with, and did a good job of explaining everything. We also enjoyed talking with Marilyn, who explained the special packages that were available. I have always dreaded buying a new car, simply because of the obnoxious, high pressure sales tactics. But Scott quickly put those fears to rest. It was a very enjoyable experience, and I would recommend Safford of Fredericksburg, and Scott in particular, to anyone. More