Safford Chrysler Jeep Dodge of Fredericksburg

Ben Clarke has by far the best sales personality I have ever encountered. Normally I'm annoyed by the questions and games, but Ben "listens" and doesn't need to ask stupid questions. Then, he gathers the ever encountered. Normally I'm annoyed by the questions and games, but Ben "listens" and doesn't need to ask stupid questions. Then, he gathers the facts for you so you can make an informed decision without pressure. Additionally, if he doesn't know the answer he says let me look that up or call someone who does, and he did that with me. It was pouring rain and he went out and found two vehicles for me, brought them up and we drove each. Great sales personality and by his motivation and he is a man going places. Also, thanks for serving our nation Ben and it was great working with you on the truck. Safford also has a very good team and policy, it's clear customer service is not just a catch phrase. More

Ben was amicable and helpful right from the beginning in my search for the right vehicle. I have been researching the grand cherokee for two years and waiting for the new 2014 model. I felt that Benjamin my search for the right vehicle. I have been researching the grand cherokee for two years and waiting for the new 2014 model. I felt that Benjamin had as much fun building my Overland as I did. I don't know what, if anything he could have done any better than he did. More

My wife and I wanted to buy a mini-van. We selected a Dodge Grand Caravan. We experienced nothing but great service since we walked through the front door of Safford. Don was great helping us pick out Dodge Grand Caravan. We experienced nothing but great service since we walked through the front door of Safford. Don was great helping us pick out the Grand Caravan we wanted. He made the whole process easy. Don also gave us a fair price on our trade in. Scott helped us get a better finance rate than what we had with our own bank. We were very happy to walk out with the van of our dreams. More

I came into the dealership after seeing a car posted on cars.com. I had viewed the car a day earlier and had a good idea that I wanted the car. I came back the following day and talked to Beverly, test d cars.com. I had viewed the car a day earlier and had a good idea that I wanted the car. I came back the following day and talked to Beverly, test drove the car, then we sat down to make the deal. She was good in trying to accommodate what kind of monthly payment I could afford. We made a deal that day, and I came back on Wednesday and picked up my car. Although it was a used Kia, Beverly did great in telling me about the car and its features. I would definitely come back in the future. More

I came in because they had the exact car I was looking for and as soon as I arrived Dario greeted us in the parking lot and was with us every step of the way. He found the car I was interested in, we went for and as soon as I arrived Dario greeted us in the parking lot and was with us every step of the way. He found the car I was interested in, we went on a test drive and he answered all my questions. Everyone was extremely nice, Dario kept in touch with me after I left for the buying process but was not over-bearing. He was very personable and made me feel very confident and relaxed about my purchase, I would love to buy all my cars in the future from him! Thank you Dario! More

Don Poorbaugh was very knowledgeable and spent a great deal of time finding us the right vehicle. His professionalism and pressure free style is what we look for in a sales person, he and the whole staff deal of time finding us the right vehicle. His professionalism and pressure free style is what we look for in a sales person, he and the whole staff worked hard with us to ensure we got what we wanted and left the dealership very pleased with the overall experience. We would definitely recommend Don and the Safford Dealership to our friends and family. More

My experience with Roy Headley was awesome!! He went above and beyond to get me into something that would fit into my budget. I love my new Dodge Avenger! If you need a new car please go and see Roy! above and beyond to get me into something that would fit into my budget. I love my new Dodge Avenger! If you need a new car please go and see Roy!! Thank you Safford Dodge and Thank you Roy!! More

honest straight forward fast service Jerry was helpful insiteful sales area clean welcoming finance officer was good also but Jerry was the best anything IU asked he got the answer really fast he's my man insiteful sales area clean welcoming finance officer was good also but Jerry was the best anything IU asked he got the answer really fast he's my man More

Went in to trade in two vehicles on to one new vehicle. I knew I was upside down in the vehicles, but that never once made anyone hesitate to work with me on getting the best deal. They worked with me fro I knew I was upside down in the vehicles, but that never once made anyone hesitate to work with me on getting the best deal. They worked with me from the time I walked in the door until I left with my brand new Chrysler 300. Thanks to all of you!! More

Approximately 4 months ago, as I was at a critical moment in deciding which vehicle I would purchase, I had narrowed the choices down to a Toyota Avalon and possibly an SUV (Venza) crossover, or a Nissan SUV in deciding which vehicle I would purchase, I had narrowed the choices down to a Toyota Avalon and possibly an SUV (Venza) crossover, or a Nissan SUV. During the election, I saw a clip that erroneously stated that Jeeps were going to be sent overseas. I began to seriously look at the Jeeps at that time. The more I reviewed the product, the more it appealed to me. I fell in love with the Grand Cherokee and requested info online. The person who responded to my request was Mr. Roy Headley. From that point forward, he kept me abreast of the product. While inquiries from other salespeople at other dealerships seem to overwhelm with emails, I found wonderful qualities in the way Mr. Headley struck the right tone in salesmanship. I have never liked feeling pressure from sales people: it's guite a turn off for me personally. I like to be informed about the product (beyond my own research) and decide whether it's the product for me. Mr. Headley respected that. I received immediate responses to my many questions, and it was an easy choice for me when I decided it was the right time to come in for a test drive. I knew that I would prepare myself to purchase, if the Jeep's ride appealed to me. Unexpectedly, Mr. Headley had a situation on the date/day we had agreed to come in. However, he solicited help from his colleague, Gary Southall. We, my husband and I were very impressed with Gary's determination to inform and respond to our questions on that day. We walked into a dealership where the overall feel in the atmosphere was very pleasant and professional, as my husband and I had over the years experienced quite the opposite from other dealerships. Ms. Joan Bays' demeanor was warm and highly engaging on the day of our purchase as well as when we returned a couple days later to correct an error on my part. We are informing our friends and family about your dealership; we love the reception we encountered and are most likely to return to make other purchases. We would be proud to send our friends and family to Safford of Fredericksburg. Thank you for being such wonderful professionals and for making us feel that you weren't just trying to sell a car, but truly interested in helping us realize the car of our hearts' desire. Sincerely, Dr. Howard Odessa Johnson More