Safford Chrysler Jeep Dodge of Fredericksburg

I am appreciate to Beverly and the team at Safford for their professionalism and care that they gave to me and my family. I was pleased with the service, care and feedback in which we received. Troy their professionalism and care that they gave to me and my family. I was pleased with the service, care and feedback in which we received. Troy More

My wife and I came in for an oil change on her car and ended up looking around the lot. We met Chris and talked with him about a Dodge Truck we found in the lot. He talked to us about it and all the new ended up looking around the lot. We met Chris and talked with him about a Dodge Truck we found in the lot. He talked to us about it and all the new changes coming to diesel trucks in the future, he then asked us if we wanted to test drive it. Of course we did and that's when I knew this was the truck for me. He helped us get through all the paperwork painlessly and was very friendly and accommodating the entire time. We had lots of questions which he was able to answer for us and what I really liked was if he didn't know the answer he went and asked someone and got us the answer. He also did a warm handoff with the finance department and that smoothed our transition to talk about the money side of everything. I think what made this experience so great was all the little things Chris did for us. He scrapped the base stickers off of my trade in truck, really spent time talking to us about all the safety features, the gadgets, and the fact that he showed us how to use things really made it a great experience. More

I first contacted the dealership looking for a deal on a gently used late model Chrysler Town & Country. I had searched a 200 mile radius on the internet and Safford had a vehicle I was interested. When I gently used late model Chrysler Town & Country. I had searched a 200 mile radius on the internet and Safford had a vehicle I was interested. When I found out Chrysler was offering discounts on new 2013 models I started comparing prices. Safford gave me a great price so I drove a few hours to take advantage of the deal. I was very impressed with everyone who helped us; particularly Angela who took my original call and our sales representative, Ben Clarke. We have a 1997 Town & Country that still runs great and has given us good service for the past 16 years. I will hate to part with it but love our new vehicle and can only keep so many cars around. We look forward to having our new vehicle for a nicel long while also. Thanks from Mark and Susan. More

My wife and I actually came to Safford to look at the pre-owned mini-vans but ended up buying new thanks to Chris. This was a very important purchase for my family and I was primarily interested in the o pre-owned mini-vans but ended up buying new thanks to Chris. This was a very important purchase for my family and I was primarily interested in the options/comforts for my children. Chris was extremely understanding of this and once we explained to him exactly what we wanted in a van and our price point, he found an excellent fit and brand "new". We would highly recommend this dealership. If and when I decide to purchase another vehicle Safford will be my first stop. More

BEST EXPERIENCE EVER BUYING A CAR. HONEST STRAIGHT FORWARD CAR SALSMEN ARE IMPOSSIBLE TO FIND BUT IF YOU ARE LOOKING FOR ONE GO SEE JERRY AT SAFFORD DODGE! FORWARD CAR SALSMEN ARE IMPOSSIBLE TO FIND BUT IF YOU ARE LOOKING FOR ONE GO SEE JERRY AT SAFFORD DODGE! More

Great buying experience through Safford. Bought my new Ram on a Saturday in a matter of hours and Troy had me feeling like part of the family. Thanks again guys.. JG Ram on a Saturday in a matter of hours and Troy had me feeling like part of the family. Thanks again guys.. JG More

I have been shopping for a new truck for two months dealing primarily with Chevy and Toyota. The differences between my experience with those dealerships, in particular Toyota of Fredericksburg, and w dealing primarily with Chevy and Toyota. The differences between my experience with those dealerships, in particular Toyota of Fredericksburg, and what I experienced with Safford and Ben Clark is night and day. Ben was positive, driven, flexible and did what he needed to do to sell me a truck. The overall energy was outstanding and the long term goal - "we want to earn your business for years to come - exactly what I would expect of a car dealer. Walking into other dealers was like going to a dentist, not at Safford. I just want to say thank you to everyone. You have a great product, great outlook and great staff. More

Chris Glitzos is a wonderful man andvery optimistic when it comes to getting something in life. I have been going back and forth to all the dealers of Fredericksburg and all of them ran and ran my credit an it comes to getting something in life. I have been going back and forth to all the dealers of Fredericksburg and all of them ran and ran my credit and only to tell me that they couldnt help me when they knew it in the beginning. They were only looking for a sale. Chris Glitzos took it upon himself on January 17 when i came in for the newspaper article I received in the mail and another employee sent us out the door to go to the other dealer, Chris came out and said let me help you, I will get you inot a brand new car and was confident that he could. And for his confidence alone I am grateful. He did all the necessary paperwork before he got an answer and kept telling me that it was okay I would be driving in a new car before the day was up. I was losing patience and looking for another turndown. Chris, I am forever greatful to you and your patience with me and my little one. You are an awesome salesperson and your customer service alone should be rewarded. Thank you. Will be looking forward to seeing you in the future, got a few candidates looking for cars. Thank you again. Felicia Parker More

I have bought four cars from Safford, three new and the latest one was used. The interior of the latest purchase needed some work done. My salesperson agreed to the repair and it was written in my purchase latest one was used. The interior of the latest purchase needed some work done. My salesperson agreed to the repair and it was written in my purchase contract. My salesman said he could schedule it to be done within a couple of weeks. Well, two months and three weeks later and four phone calls to my salesman (none were returned), I had to contact the general manager and the used car sales manager to finally get the promised repair scheduled. I'm taking it in tomorrow - wish me luck! I paid cash for the FULL asking price of the vehicle and keeping in mind I bought three cars at this dealership, I would expect better service. I would expect better service even if it were my first purchase. UPDATE: It is still a little discouraging to know that I had to post this message and contact management for a response. Also when I finally had the vehicle looked at by the interior specialist, she said she could not fix the problem. I was given a check to hopefully cover the cost of the repair and was sent on my way to search for my own repair company. During the process and discussing resolution, the manager asked at least three times to change my DealeRater score "if I would like too". (including when he was handing me the check) It seemed as though the score was more important than the customer. More

Had a great experience with my daughter purchasing a used truck at Safford of Fredericksburg working with Beverley Riley. Bev was very attentive to all by questions and concerns, and was extremely helpful o truck at Safford of Fredericksburg working with Beverley Riley. Bev was very attentive to all by questions and concerns, and was extremely helpful obtaining the information I requested on the Dodge Ram 1500 I eventually purchased. Beverley also worked with me on negotiating the final price, to include a U.S. Veteran's Discount, to what I felt was an outstanding deal. Beverley and the entire sales staff at Safford of Fredericksburg were very cooperative and never made my daughter or I feel pressured or uncomfortable regarding my purchase -- a plus in my book. More