Safford Chrysler Jeep Dodge of Fredericksburg

I found a real gem! Darlene Breeden, you rock!!! Darlene truly rescued me. Had to buy in less than a week. I only had time after work and I commute daily from Williamsburg to Manassas/Woodbridge V Darlene truly rescued me. Had to buy in less than a week. I only had time after work and I commute daily from Williamsburg to Manassas/Woodbridge VA. So, late Thursday evening and rental car would be gone Friday, I was desperate and Safford Automotive's showroom lights were still on. Darlene asked questions---then she listened to what I wanted. More importantly, she listened to what I needed. She knew her cars---where they were on the lot, the cost, and what was special about each one. SHe never acted like she was in a hurry and walked back and forth with me as I pondered my way to a decision. Darlene never looked at her watch and I got there the dealership was scheduled to close in an hour. Darlene, and Mr. McCallum and all his financing staff worked as if they had all the time in the world to answer questions. They took care of returning my rental and I drove home that night in LUXURY and PEACE. And, there's more...at DMV next day, there was a 'computer'problem...Mr. McCallum @ Safford said "come over right now". I did and within 15 minutes, I had my new registration and my 'special plates'(bought for me by my late Marine Sgt son)were now on my new(to me)Jeep. Darlene and dMr. McCallum were right there again getting things done, acting like they did not have any other customer but me! A GREAT experience with people who really know what 'customer service' means. More

Orlando was the best guy to deal with around the Fredericksburg area. He sat us down showed us what we could afford and what we needed. We told him we could afford but it was on the higher end. We l Fredericksburg area. He sat us down showed us what we could afford and what we needed. We told him we could afford but it was on the higher end. We left went around the Fredericksburg area to other car dealerships and no one would even come close to what Orlando was showing us. He called us the very next day with a offer we couldn't refuse. We love our car and Overall he is the only one we will ever do business with. The very next week I sent my sister and her husband and they walked out with there dream car. Thanks so much man. Keep up the good work and I can not wait to but the next vehicle from you. More

Orlando Vega sold me my car. He was upfront and honest and helped me get the best financing. He was available at all times for questions and follow up help. and helped me get the best financing. He was available at all times for questions and follow up help. More

I was very impressed with all of the individuals we encountered at this dealership and apologize for only listing one by name. That comes with age. I have never enjoyed buying new vehicles because it encountered at this dealership and apologize for only listing one by name. That comes with age. I have never enjoyed buying new vehicles because it is normally very time consuming and high pressure sales. Our experience at Stafford did not involve any pressure and it was relatively fast. Ben Clarke showed us several vehicles and finally found the one that the Mrs. wanted. The retired policeman that we next met with was totally down home and again, no high pressure. We live much closer to dealerships in Maryland but the experience and the friendliness of the Stafford staff made it very much worthwhile. More

Went to the dealership to get an oil change for my jeep and also left that day with a dodge challenger for the hubby! The service was great everyone was friendly and helpful..(Can't get the hubby out of th and also left that day with a dodge challenger for the hubby! The service was great everyone was friendly and helpful..(Can't get the hubby out of the car) More

Our experience with Ben Clarke, our salesman, and the finance manager (plus the rest of the Fredericksburg dealership) were "hands-down" both enjoyable and made the buying experience stress-free. Ben we finance manager (plus the rest of the Fredericksburg dealership) were "hands-down" both enjoyable and made the buying experience stress-free. Ben went out of his way to locate the exact vehicle that we wanted, with no hidden costs or unpleasant surprises when we finalized the deal. The finance manager gave us the rate we wanted. There was no pressure to purchase any additional add-ons, although offered. We absolutely love our 2012 Challenger R/T, and our car turns alot of heads when we take it out. We highly recommend the dealership and staff at Safford Dogdge of Fredericksburg. Blake and Diane Pearl of Colonial Beach. More

Thank you very much for delivering to me exactly what I wanted; a great vehicle and a positive buying experience. I hope the dealership knows what a hardworking asset they have in Mr. Gary Southall. I wanted; a great vehicle and a positive buying experience. I hope the dealership knows what a hardworking asset they have in Mr. Gary Southall. I reside in Williamsburg, VA and the dealership here was not meeting my needs. Mr. Southall deligently worked throughout the afternoon seeking the vehicle that I had described to him. He had a friendly, positive attitude and a great sense of humor. He made the 2 hour drive north well worth it. I also wish to thank Mr. John Berghoff. He explained to me in a kindly manner just how my wallet would be emptied on a monthly basis (haha). I really appreciated the delivery of his punchlines as he guided me through the completion of the paperwork. The jeep is GREAT and more than I expected. Thank you very much for a positive purchasing experience and the delivery of my jeep. Sincerely, Todd McDaniel Williamsburg, VA More

Our first car purchase in 9 years - couldn't have asked for a better salesperson in Ken Irwin. From the first phone call, follow-up emails, and finally a 2 hour trip to visit the dealership- a great experi for a better salesperson in Ken Irwin. From the first phone call, follow-up emails, and finally a 2 hour trip to visit the dealership- a great experience! Noticed one thing was missing on our 2012 CPOV the day after purchase and it has already been taken care of. My husband and I would highly recommend Safford of Fredericksburg, VA, especially Ken Irwin and team. More

Scott was great, he gave us the sense that we controlled the deal, and man what a deal. We took delivery of a 2005 Dodge Ram Pick Up, a 2500 Heavy Duty which my wife and myself feel in love with. Scott fo the deal, and man what a deal. We took delivery of a 2005 Dodge Ram Pick Up, a 2500 Heavy Duty which my wife and myself feel in love with. Scott followed up a couple days later to see how we were doing, and assured me that his desire to keep us happy went well beyond the sale. We noticed a couple minor items, that really weren't the dealership's responsibility to correct, and Scott took it upon himself to handle personaly. My wife and myself would gladly recomend Scott Rader and the sales staff at Safford Dodge, Chrysler Jeep in Fredericksburg. Thanks again, Sincerely, Michael Branham More

We spent the better part of two days test driving vehicles and working with Jim Shafer to determine the right vehicle for us. Jim, and truly, everyone on staff were patient, professional, friendly a vehicles and working with Jim Shafer to determine the right vehicle for us. Jim, and truly, everyone on staff were patient, professional, friendly and helpful. Considering the cost of a new vehicle, car buying can be extremely stressful. We did not feel pressured or pushed into a particular vehicle, and signed a contract on the one we felt was "just right" for us. They met our requested price - what more can one ask for? More