Safford Chrysler Jeep Dodge of Fredericksburg

I thought Jerry was great!! Carmax was unable to help me with less than perfect credit but Safford helped me. Jerry made me feel comfortable and I was able to trade my van in for a small car with a lower i with less than perfect credit but Safford helped me. Jerry made me feel comfortable and I was able to trade my van in for a small car with a lower interest rate and a payment I could afford. I'm very pleased with the wonderful customer service I received and will recommend him to others. Laura Cole More

All of the team members at Safford of Fredericksburg were polite and professional. This is the first dealership that my wife and I have dealt with in 30 years who actually listened to our needs, did not pres polite and professional. This is the first dealership that my wife and I have dealt with in 30 years who actually listened to our needs, did not pressure us on anything and offered products that were within our requirements. We drove about an hour to Safford and will do so again for our next Jeep purchase. Excellent! More

I came in looking for a quality used truck and to get a good amount of money for my trade in car. I wanted to go from a mini cooper to a 1500 RAM truck. They gave me a good fair price for my car that was good amount of money for my trade in car. I wanted to go from a mini cooper to a 1500 RAM truck. They gave me a good fair price for my car that was quite spot on to the KBB price. Orlando came highly recomended to me by two friends who had dealt with in the last few weeks and I could see why. He kept me comfortable out of the heat and sun and offered to get me a soda while I waited on getting a price on my trade. We took a few test rides in different trucks, and I was quite happy with the vehicle I was able to find. Orlando worked hard at getting me a better rate and getting my loan approved. I was more than happy to have the vehicle well cleaned and a full tank of gas filled in. I went to several dealerships before I was brought in to this one and I would gladly go back in the future. More

I cannot send enough praise for this dealership and it's staff. My search for my dream car spanned many dealerships and across many states and Jeff and the crew were significantly more helpful, knowledgea staff. My search for my dream car spanned many dealerships and across many states and Jeff and the crew were significantly more helpful, knowledgeable, and most importantly, honest and respectful. You can tell when talking to them that they have your best interest in mind and are very open and fair in their pricing. There was absolutely no attempt on their behalf to pull a fast one or pressure me in any way. They even arranged transportation from the airport with a wonderful man named Willard. I had saved and researched for 2 years and had many negative experiences with dealers in my area who treated me in such a disrespectful way that I had put off buying the Dodge Challenger until the right one came up. Their car (which I found online) was priced very VERY well and they even helped me by making a better offer on top of that. The car was certified pre-owned and when I saw it, it looked better than the photos. If you are on the fence at all about buying a car, give them a call and you'll immediately know that these guys are teaching the master class in customer service. The car is perfect, I cannot be happier. I'm a proud owner of my dream car, and a proud customer of Safford. Big thanks to Jeff Macullum, Roy Mahon (who helped me with the purchase and sent me a very kind follow up letter in the mail), and Tina Black. BTW: Im serious, I am a total nerd for research and shopping around, no other dealer came close to their level. More

Jerry was very helpful through the entire sale. And Jeff was professional in the way he handled the price negotiations. Although I left feeling the price was fair, I would have liked to have gotten there f was professional in the way he handled the price negotiations. Although I left feeling the price was fair, I would have liked to have gotten there faster. They worked hard to make a deal and I ended up getting the trade-in value I had hoped for. I would certainly recommend these guys to anyone who asked. More

I would HIGHLY recommend this dealer, and especially Jerry Silsley, to anyone looking for a car. His friendliness was outstanding. A very welcoming demeanor. He also understood where I was coming from, Jerry Silsley, to anyone looking for a car. His friendliness was outstanding. A very welcoming demeanor. He also understood where I was coming from, and went out of his way to make sure that I had the most pleasant car buying experience I've ever had. It was also the quickest car buy ever. I didn't have to spend the better part of a day at the dealership. Overall, I would say the experience was awesome. More

Orlando was very nice. We really loved working with him. He even kept our daughter entertained on the test drive. Thank you Orlando for all your help. He even kept our daughter entertained on the test drive. Thank you Orlando for all your help. More

My daughter was in need of a car, with a medium sized down payment, and not much credit. We had been to two dealerships (in our area), one completely turned her down, the other was willing to work with h down payment, and not much credit. We had been to two dealerships (in our area), one completely turned her down, the other was willing to work with her, but wanted blood (and they had a very minimum selection of cars to choose from)! My husband and I have always bought all of our cars from Safford Dodge, so he recommended we go there. That is when we were introduced to Scott for the first time. I'm not going to say that he wasn't skeptical at first as to whether or not they could do anything for my daughter, but he was willing to try and didn't turn his back on us. Turns out, my daughter got her dream jeep (she has been wanting a jeep for around 8 years now, it was even the color she preferred)! The process was painless, the payments are right in the price range we asked for, we got a good price, etc. Through the whole experience Scott was just the best salesperson we could have asked for. He wasn't pushy, but informative. Just a really layed back guy who really wanted to help my daughter. He was professional, yet really made us feel at home. He told me that customers like my daughter make his job worthwhile because he knew how happy he had made all of us. She was soooooo excited. I would, without a doubt, recommend Scott Radar (and Safford Dodge/Jeep) to anyone who is in the market for a new or used car. We had a great experience overall, and as my husband and I have been repeat customers in the past....we will be customers for life!! More

I found a real gem! Darlene Breeden, you rock!!! Darlene truly rescued me. Had to buy in less than a week. I only had time after work and I commute daily from Williamsburg to Manassas/Woodbridge V Darlene truly rescued me. Had to buy in less than a week. I only had time after work and I commute daily from Williamsburg to Manassas/Woodbridge VA. So, late Thursday evening and rental car would be gone Friday, I was desperate and Safford Automotive's showroom lights were still on. Darlene asked questions---then she listened to what I wanted. More importantly, she listened to what I needed. She knew her cars---where they were on the lot, the cost, and what was special about each one. SHe never acted like she was in a hurry and walked back and forth with me as I pondered my way to a decision. Darlene never looked at her watch and I got there the dealership was scheduled to close in an hour. Darlene, and Mr. McCallum and all his financing staff worked as if they had all the time in the world to answer questions. They took care of returning my rental and I drove home that night in LUXURY and PEACE. And, there's more...at DMV next day, there was a 'computer'problem...Mr. McCallum @ Safford said "come over right now". I did and within 15 minutes, I had my new registration and my 'special plates'(bought for me by my late Marine Sgt son)were now on my new(to me)Jeep. Darlene and dMr. McCallum were right there again getting things done, acting like they did not have any other customer but me! A GREAT experience with people who really know what 'customer service' means. More