Safford Chrysler Jeep Dodge of Fredericksburg

Started going to Safford after the Jeep dealer closed. Was skeptical at first but the service department has been great. I don't feel like I am being charged for extra parts that may or may not be needed Was skeptical at first but the service department has been great. I don't feel like I am being charged for extra parts that may or may not be needed. My car needed a new radiator but the water pump and thermostat were both ok. Feel like another dealer would have wanted to put on a new water pump, etc. A++++++++ More

We had purchased a truck from Scott Rader previously and were impressed by his integrity and friendliness. He was at another dealership at the time. When we found out he was with Safford, there was no quest were impressed by his integrity and friendliness. He was at another dealership at the time. When we found out he was with Safford, there was no question when we spotted the Chrysler 200 on the lot that we would want Scott as the sales professional we would work with in purchasing the car. He is a great asset to Safford. More

James is a very very good salesman. James searched the all dealerships just to find the right Jeep Patriot I was looking for. James worked until he found me the right Jeep. He made the whole experience en all dealerships just to find the right Jeep Patriot I was looking for. James worked until he found me the right Jeep. He made the whole experience enjoyable. He didn't make me feel pressured to buy anything. James made me feel right at home. If I had to buy another Jeep I would buy come to James and get him to help me out. More

Customer Service: I am very particular about my dodge service. When I recently moved to VA, I began the process of "interviewing" dealerships and service advisors with whom I was willing to work. it didn service. When I recently moved to VA, I began the process of "interviewing" dealerships and service advisors with whom I was willing to work. it didn’t take long to find "J". After the long drive, I needed regular service on my Dodge. "J" was wonderful! While talking about scheduling, every date was a bust for some other event related to the move. "J" suggested dropping off the vehicle one evening, they would give me a ride home and back once the service was complete and the installers were gone. This was above the top. I will admit that I thought customer’s service was gone but it is alive and well at Safford Dodge. Quality of Work: I have found the work performed by the service team at Safford Dodge to be of high quality. I have noticed occasionally, that not all fields are completed on the inspection checklist but the item has been inspected. So bottom line, quality of work is high, attention to detail could be improved. Friendliness: Everyone I have had the pleasure of interacting with at the dealership has been friendly and courteous. Overall Experience: I find that I am welcomed here like family and as long as that remains the case, Safford Dodge has a customer for life. Price: Of course this is a dealership prices are a bit higher. I say only a bit as in my "travels" I have found dealerships to be competitive with the local mechanic. The added benefits come from Dodge standing behind the work performed at the dealership and the fact that I can log into the Dodge owners site. The prices are competitive and you get what you pay for. More

This the 3rd vehicle we purchsed from this dealership. Our Sales Professional was, is and will always be Gary Southall. He always takes great care of us and goes the extra mile. Gary remembers his custo Our Sales Professional was, is and will always be Gary Southall. He always takes great care of us and goes the extra mile. Gary remembers his customers each time we visit the dealer for service and always makes time to check up on his customers AFTER the sale!!! Gary is top drawer and would will only purchase our vehicles from him. The Service Department is first rate with customer service and quality of work. We have worked with Rob and Jay over many years. They always strive to make us #1 priority in customer satisfaction. Thank You for taking great care of us. Thank you to Safford for making our buying a pleasant experience and please let Gary know how much we appreciate him. Dennis and Kelly Jones More

We arrived with our new puppy and everyone made us feel at home.Troy and others at the Dealership did a great job handling the sale and the truck prep. Everything was done in one visit. at home.Troy and others at the Dealership did a great job handling the sale and the truck prep. Everything was done in one visit. More

Found them on line looking for a like new minivan. When I contacted them by e-mail they immediatly responded with info and 23 pictures of the car I was inquiring about. The internet price was given and I dro contacted them by e-mail they immediatly responded with info and 23 pictures of the car I was inquiring about. The internet price was given and I drove 127 miles to look at the car. They were extremely nice and helpful and honored the internet price without hassel or any surprise add-ons. I traded a car in and they gave me fair kelly blue book value and I was happy with the overall deal. They did not pressure me in any way. It was one of the best car buying expierences I have ever had.I have purchased 13 new and used cars and trucks since 1991. I rate this time as number 1. Thanks to Gary and the staff. I definetly recommend them to anyone. More

Salesman was very informative about the product I wish to buy and had the truck in stock and on the lot. Very little wait time between appointment time and actual time he assisted us. Price was comparable buy and had the truck in stock and on the lot. Very little wait time between appointment time and actual time he assisted us. Price was comparable or cheaper than other dealers in area. Mr. Brown is a very likable person and is not "pushy". More

I purchased a new Chrysler 300: it is a great vehicle and it was a pleasure conducting business in a-light-hearted manner - no pressure. It was an excellent price and I anticipate receiving the same great se it was a pleasure conducting business in a-light-hearted manner - no pressure. It was an excellent price and I anticipate receiving the same great service that has been provided for my Jeep and Viper. Great sales team! Thanks More

When my fiancee and I went to look for a nice family car, this was the first dealership we went to that someone actually talked to us. we are a young couple so nobody really wanted to help us. They got us in this was the first dealership we went to that someone actually talked to us. we are a young couple so nobody really wanted to help us. They got us in and out quickly and were very helpful through out the entire process. More