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Safford Chrysler Jeep Dodge of Fredericksburg

Fredericksburg, VA

4.5
1,041 Reviews

10671 Patriot Hwy

Fredericksburg, VA

22408

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Showing 1,041 reviews

September 20, 2011

My husband and I had a great experience at Safford of fredericksburg. Orlando Vega was very friendly and helpful. He listened to our wants and needs and worked hard to find the right vehicle just for us. More

by sjmarsden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
orlando vega
Sep 25, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you so much for taking the time to recognize the great experience you had with your car purchase at Safford Chrysler Jeep Dodge of Frederickburg.  The level of customer service that you received from Orlando is exactly what we strive for here at the dealership, and I'm pleased that you were able to share in that.  I will make Orlando aware of your positive feedback and make sure a copy of your letter is placed in his employee file. Thanks for your loyalty to our dealership - we really appreciate it!

September 20, 2011

My Husband and I initially came in to "Look" only. I had, had one in mind, a 2012 Charger, but, had not been delivered yet. So we looked around to what else was available. I f More

by thstle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Vega, & Troy Garretson, Troy Garretson
Sep 25, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience during your time at our dealership - enough to drive off with 2 vehicles!!! Troy and Orlando are very good examples of the the type of employees Safford Chrysler Jeep Dodge of Fredericksburg employs - ones who show a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure they receive a copy of your letter in their employee files, and thanks again for passing along your wonderful review!!

September 19, 2011

I gave the above ratings because of the outstanding customer service that Jerry provided. He answered all of questions and did not pressure us to buy a car. He worked with us for 8 hours!! He was ve More

by wallachmj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Benson
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Jerry Benson in our sales department. Jerry is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We'll make sure Jerry receives a copy of your letter, and thanks again!

September 18, 2011

Working with Ben made all the difference in the world. He was kind, receptive and actually looked up what I requested in a car. He was attentive, knowledgeable about the car and worked very hard to get t More

by cwbell56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Clarke
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Ben Clarke - and look forward to seeing you again in the future!

September 18, 2011

Bought a new 2500 cummins diesel, regular salesman had no clue about the truck but had the sense to take me to see Fred Brown. Fred new his product and worked to find the truck I wanted in order to make the More

by Shivs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Brown, Fred Brown
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Fred Brown in our sales department. Fred is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We'll make sure Fred receives a copy of your letter, and thanks again!

September 18, 2011

When dealing with Rob he has always been honest and explains each job so that i understand it fully and am satisfied it is needed and worth the money to have it done. This has been during several servi More

by Lonnie38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stocking
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

We're so glad you had a great experience with our service department. Rob is a very good example of the the type of employee Safford Chrysler Jeep Dodge of Fredericksburg employs - one who shows a high level of customer service at all times, making sure that the customer knows they are in the best hands. We'll make sure Rob receives a copy of your letter in his employee file, and thanks again for passing along your 5-star review!!

September 17, 2011

Great dealer, friendly, helpful, and treated me with repect and honesty. Great selection of vehicles, will definetley be back soon to purchase another vechile. Staff was excellent. More

by Noelle1218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schafer
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Jim Schafur in our sales department. Jim is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We'll make sure Jim receives a copy of your letter, and thanks again!

September 17, 2011

Jim Schafer was very friendly and funny when he was talking to us about the jeep we ended up buying. He seemed very knowledgable about all the cars we asked about. I had a great experience at your deal More

by Lisa McCracken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schafer
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Wow! Thank you so much for your very kind review of your time spent at our dealership. We're glad you had such a wonderful experience and can truly say that the service you received is exactly what we strive for at Safford Chrysler Jeep Dodge of Fredericksburg. We'll pass along your kind words to everyone involved - especially Jim Schafur - and look forward to seeing you again in the future! Enjoy your Jeep!

September 17, 2011

The dealership has a long waiting time, does not complete the service when requested, offers only excuses for their lack of efficiency, and does not understand that not everyone has the luxury to take the da More

by Tania0981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gill and John Burn
September 15, 2011

I bought my 2004 Dodge Dakota from a different dealer in Virginia. In 2005 I moved to Fredericksburg and wanted to locate the local Dodge dealer to assist me in any maintenance issues I may have. Shortly, More

by Kent.Sylvester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Baumgartner
Sep 20, 2011 -

Safford Chrysler Jeep Dodge of Fredericksburg responded

Thanks for taking the time to pass along your positive feedback about Emily Baumgartner in our customer service department. Emily is a perfect example of the type of employee you will find at Safford Chrysler Jeep Dodge - one who is committed to the customer and making sure his job is done to the best of his ability at all times. We'll make sure Emily receives a copy of your letter, and we'll see you in a couple of years. :-)

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