Safford Honda Arlington

I came in with low hopes to get out of my bad lease terms. Leith and KC really gave me the best deal. I went to numerous dealerships after and came back the next day out of the lease and into a new car terms. Leith and KC really gave me the best deal. I went to numerous dealerships after and came back the next day out of the lease and into a new car. Highly recommend! More

Excellent technical services , best treatment of clients, including shuttle transportation kind and respectful, very proffessional behavior including shuttle transportation kind and respectful, very proffessional behavior More

I left my car at 10 :30 am last Saturday I caming back at 12 pm they told he was call 2 time I didn't receive his call anyway he didn't let a message. The windshield has a problem and I said fix it also I as 12 pm they told he was call 2 time I didn't receive his call anyway he didn't let a message. The windshield has a problem and I said fix it also I ask how long I will way he said 15 min . After that I took to him at 1pm and my car wasn't ready . That was unacceptable . More

very friendly service that kept me informed of work being done. judith even walked outside with me to show me where i could go find a restaurant to eat at while i waited. done. judith even walked outside with me to show me where i could go find a restaurant to eat at while i waited. More

Excellent service from the time we walked in the door until final signing. Top notch company. until final signing. Top notch company. More

They take good care of me by providing good advice in an easy to understand manner and excellent service. easy to understand manner and excellent service. More

Honda Arlington did a great job on my car! Their Service department is always on top of things and they make sure you have a smooth experience! Their Service department is always on top of things and they make sure you have a smooth experience! More

I bought the car from Brown Honda Arlington a decade ago. I noticed the service has improved recently. I am a loyal customer and I would like my car to serviced at the same location years to come. I noticed the service has improved recently. I am a loyal customer and I would like my car to serviced at the same location years to come. More

They were very helpful. Jose Garcia is a great person. We are satisfied with the car that we bought. Jose Garcia is a great person. We are satisfied with the car that we bought. More

The dealership told me that a tire that had a nail in it couldn't be repaired. They told me that I should buy 2 new tires for $600 even though these tires have good tread. Costco repaired the tire for free. couldn't be repaired. They told me that I should buy 2 new tires for $600 even though these tires have good tread. Costco repaired the tire for free. The dealership said that my coolant level was low and recommended a coolant flush for $300. Herson's Honda reviewed the service records for my Pilot (I have always adhered to the Honda maintenance schedule and I have always had my vehicle serviced at Safford Brown, where I bought it), they noted that I had the coolant flushed at 53k miles and since that service is only recommended every 60k miles, they simply topped off the fluid. Herson's found an issue with my front suspension that Safford Brown missed. They contacted Safford Brown to find out about my extended warranty. They performed the $1500 repair under that warranty. Safford Brown quoted $750 to change the transmission fluid on my Pilot. Herson's only charged $350. The maintenance minder displayed B1367, the service advisor did not discuss the minder with me. Safford Brown noted that my back windshield wiper linkage was torn and estimated $90 to repair. Safford Brown charged $10 to fix the problem. More