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Safford Hyundai Genesis of Springfield

Springfield, VA

4.3
474 Reviews
Safford Hyundai of Springfield located at 7615 Loisdale Road Unit A Springfield, VA 22150. Safford Hyundai of Springfield is the 9th location for the Safford Automotive Group, and our first Hyundai dealership. Built brand new from the ground up this Hyundai store is one of the largest on the east coast. We have filled every department with the latest technologies to help make your shopping experience as easy as possible. Our newest location is conveniently located just off the intersection for Interstate 95, 395, and 495 on Loisdale Rd, Springfield, Virginia. This location is easy to access for our Alexandria, Arlington, and Fairfax customers. Find easy directions or give us a call at 703-776-9040.
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7615 Loisdale Rd

Springfield, VA

22150

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Showing 474 reviews

October 15, 2025

I didn’t have fifteen words, but the service was very good considering the time spent on my car. More

by gmackbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Service Representative was Abdon (AB).
Oct 15, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 15, 2025

Excellent customer service. Abdon was PHENOMENAL. The service was conducted in a timely manner by good technicians. More

by alexis.santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdon and Christian
Oct 15, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Hyundai Genesis of Springfield.

October 14, 2025

Took several visits to fix all the issues including the ones created by the technicians. Terrible service Hyundai is overall. 10/10 would recommend car but Safford failed to meet expectations for service. More

by Andy Rabro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Tech
October 13, 2025

This dealership’s service department delivers great service. They are friendly, yet very professional and knowledgeable. More

by gai1ie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul
Oct 13, 2025 -

Safford Hyundai Genesis of Springfield responded

Thanks for sharing about your experience with Safford Hyundai Genesis of Springfield. We appreciate your business and hope to see you again soon!

October 13, 2025

Nice sfaff. Easy process of dropping off and picking up vehicle. Good communication. Great service overall. More

by meslieante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah,
Oct 13, 2025 -

Safford Hyundai Genesis of Springfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2025

The team did a great job explaining to mee the 100k mile service. They showed me video of what needed to be repaired. It gave me full confidence in their service team. More

by pwinkAVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Oct 12, 2025 -

Safford Hyundai Genesis of Springfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Hyundai Genesis of Springfield, we look forward to having you as a valued customer for many years to come!

October 11, 2025

I took my 2024 hybrid Tucson in for service for two primary concerns: 1. The battery dies routinely and 2. Getting the door handle off to use the key to enter when the battery dies is near impossible ( More

by triciaward843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian
Oct 15, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you for this feedback, Tricia. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 10, 2025

Unlike other at dealerships where it seems like they need to get blocks checked in customer service, the sales team (Jorge and Terrence) were just very genuine and wanted only to make sure we got exactly wha More

by cnmp97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge, Terrence
Oct 10, 2025 -

Safford Hyundai Genesis of Springfield responded

Thanks for your feedback on your recent visit to Safford Hyundai Genesis of Springfield. It's great to hear that we were able to assist you and that you had such a positive experience.

October 10, 2025

I did this already in a text. Abdon was great. I got what I needed, quickly and was finished. I was also able to get the state inspection & thus to get my annual registration done More

by sld1678
Recommend Dealer
Yes
Employees Worked With
A son
Oct 10, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you for choosing Safford Hyundai Genesis of Springfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 08, 2025

The experience was professional. My service advisor is attentive. When possible my service advisor did all she could to ensure I had answers when I asked about the status of the serv More

by keysalros3
Recommend Dealer
Yes
Employees Worked With
Ms. Catherine
Oct 08, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Hyundai Genesis of Springfield.

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