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Safford Hyundai Genesis of Springfield

Springfield, VA

Overview
Reviews
Vehicles
4.5
680 Reviews
Safford Hyundai of Springfield located at 7615 Loisdale Road Unit A Springfield, VA 22150. Safford Hyundai of Springfield is the 9th location for the Safford Automotive Group, and our first Hyundai dealership. Built brand new from the ground up this Hyundai store is one of the largest on the east coast. We have filled every department with the latest technologies to help make your shopping experience as easy as possible. Our newest location is conveniently located just off the intersection for Interstate 95, 395, and 495 on Loisdale Rd, Springfield, Virginia. This location is easy to access for our Alexandria, Arlington, and Fairfax customers. Find easy directions or give us a call at 703-776-9040.
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7615 Loisdale Rd

Springfield, VA

22150

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Showing 680 reviews

January 06, 2026

They would not communicate with me. I would call to speak to the Service Advisor, Manager, etc, and no one would ever call me back. I rarely had any idea what was going on. More

by ksantia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whoever answered the phone, the service advisor
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Jan 10, 2026 -

Safford Hyundai Genesis of Springfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jan 10, 2026 -

Safford Hyundai Genesis of Springfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 30, 2025

Very competent staff, location is neat and tidy , everyone treated us with courtesy and we are thankful for their service. More

by nadiailyas0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto, Tary
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Dec 30, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you for choosing Safford Hyundai Genesis of Springfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 25, 2025

Excellent They are very helpful and have helped me in every situation. What makes this dealership special is I didn’t make my purchase from this dealership. More

by denmanj2014
Recommend Dealer
Yes
Employees Worked With
Don't remember the young lady's name
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Dec 26, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 23, 2025

I received prompt and professional service from this location. There was a pleasant waiting area. More

by rubiothecavetroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Chavez
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Dec 23, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 23, 2025

This dealership building is beautiful and so are its people. Everyone is so friendly and helpful. We have done several transactions here -- this is our dealership of choice! More

by greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Napoleon Ha (sales), Terry Long (finance)
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Dec 23, 2025 -

Safford Hyundai Genesis of Springfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 22, 2025

The salesman was excelent, very nice person not pushy and understood what I wanted in a car. Very paciense with me 100% good job!!! More

by gotitadedolor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Payam
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Dec 22, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Hyundai Genesis of Springfield.

December 22, 2025

Abdon our service advisor was outstanding. He was extremely knowledgeable and professional. He is a great service advisor! More

by APRESS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdon
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Dec 22, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you for choosing Safford Hyundai Genesis of Springfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 22, 2025

Moe is an excellent sales associate and we are very pleased with his service. Kevin did a good job as well. To complete the purchase Antoine was very pleasant to work with. We’ve been clients for se More

by dollyrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe, Kevin, Antoine and Anila
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Dec 22, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Hyundai Genesis of Springfield. We look forward to having you as one of our valued customers for many more years to come!

December 21, 2025

Took car in because check engine light was on. Cleared the light and told maybe needed software update. Why didn't dealership update software? Light back on and need to bring in again More

by gregsky34
Recommend Dealer
Yes
Employees Worked With
Daniel
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Dec 28, 2025 -

Safford Hyundai Genesis of Springfield responded

We're sorry to hear about your experience, Greg, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 21, 2025

Very helpful, polite, and friendly. I felt very informed of my service options and was very satisfied with my experience. More

by Jonspr653
Recommend Dealer
Yes
Employees Worked With
Cristian
Report | Print
Dec 21, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Hyundai Genesis of Springfield.

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