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Safford Hyundai Genesis of Springfield

Springfield, VA

Overview
Reviews
Vehicles
4.5
680 Reviews
Safford Hyundai of Springfield located at 7615 Loisdale Road Unit A Springfield, VA 22150. Safford Hyundai of Springfield is the 9th location for the Safford Automotive Group, and our first Hyundai dealership. Built brand new from the ground up this Hyundai store is one of the largest on the east coast. We have filled every department with the latest technologies to help make your shopping experience as easy as possible. Our newest location is conveniently located just off the intersection for Interstate 95, 395, and 495 on Loisdale Rd, Springfield, Virginia. This location is easy to access for our Alexandria, Arlington, and Fairfax customers. Find easy directions or give us a call at 703-776-9040.
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7615 Loisdale Rd

Springfield, VA

22150

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Showing 680 reviews

December 18, 2025

Worked with several agents via email/text to finalize the price. Once agreed upon came to the showroom and Edwin got us squared away. Very nice person and attentive. Got our truck detailed and back on the More

by fly.rodn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin, Antoine (and a nice lady in red but didn't catch her name)
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Dec 18, 2025 -

Safford Hyundai Genesis of Springfield responded

Thanks for your feedback on your recent visit to Safford Hyundai Genesis of Springfield. It's great to hear that we were able to assist you and that you had such a positive experience.

December 18, 2025

Our experiences was great. The service was excellent from when we entered the building and went home happy and satisfied. Napoleon Ha made a big difference. Nate is the best f More

by jaypruiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Napoleon Ma, Nick, and Nate
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Dec 18, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Hyundai Genesis of Springfield.

December 17, 2025

I had my care in the shop for two days and no one called to give me updates. I picked up the car on Saturday and it acted up again. I left four messages. Two with my contact person, one with the reception More

by kmoelkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abdom
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Dec 20, 2025 -

Safford Hyundai Genesis of Springfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Dec 20, 2025 -

Safford Hyundai Genesis of Springfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 17, 2025

If it wasn't for my salesman Charles, I never would have came back. I was going to go back to Koons, but Charles and Manger Nick took care of me. The first Manger was Rude and obnoxious. I really didn't lik More

by walterhawkins61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles/Nick
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Dec 17, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you so much for your kind words for Charles, and for taking the time to leave us this feedback! We will share your comments with the team.

December 15, 2025

Good service went out of way to keep costs down Work Done in timely manner More

by edwesely
Recommend Dealer
Yes
Employees Worked With
Katherine
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Dec 16, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 15, 2025

Professional and polite It's always nice to deal with people that have good customer service skills. More

by taperalez
Recommend Dealer
Yes
Employees Worked With
Catherine
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Dec 15, 2025 -

Safford Hyundai Genesis of Springfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Hyundai Genesis of Springfield, we look forward to having you as a valued customer for many years to come!

December 15, 2025

From selection of my vehicle to great attention from the beginning with Robert to Nick to Jorge then Nate in finance with great pricing and service More

by fldunnuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert , Nick , George and Nate
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Dec 15, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 15, 2025

My vehicle was completed to standard after the paint recall, looks very nice. I could ask for more communication and a faster timeline. More

by Hardge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
multiple
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Dec 15, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 15, 2025

Great! Easy to work with She kept me updated and performed everything as expected Thanks More

by izzyluvsbella682
Recommend Dealer
Yes
Employees Worked With
Catherine
Report | Print
Dec 15, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Hyundai Genesis of Springfield. We look forward to having you as one of our valued customers for many more years to come!

December 14, 2025

Outstanding service It was the best customer service I have ever experienced in Virginia. I always have a great experience at Stafford Hyundai More

by cwowheeler
Recommend Dealer
Yes
Report | Print
Dec 15, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Hyundai Genesis of Springfield.

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