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Safford Hyundai Genesis of Springfield

Springfield, VA

Overview
Reviews
Vehicles
4.3
475 Reviews
Safford Hyundai of Springfield located at 7615 Loisdale Road Unit A Springfield, VA 22150. Safford Hyundai of Springfield is the 9th location for the Safford Automotive Group, and our first Hyundai dealership. Built brand new from the ground up this Hyundai store is one of the largest on the east coast. We have filled every department with the latest technologies to help make your shopping experience as easy as possible. Our newest location is conveniently located just off the intersection for Interstate 95, 395, and 495 on Loisdale Rd, Springfield, Virginia. This location is easy to access for our Alexandria, Arlington, and Fairfax customers. Find easy directions or give us a call at 703-776-9040.
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7615 Loisdale Rd

Springfield, VA

22150

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Showing 475 reviews

October 04, 2025

Excellent customer service from the entire team Ali, Terrance and Abby, thank you kindly! I appreciate each of you! More

by lakeisha.gibbons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance, Abby
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Oct 04, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 04, 2025

Every time we come here, we always have to end up going back because they didn’t do what they said they did. They’re also extremely slow in their service that doesn’t mean quality. It just means slow. More

by raynisabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea. You cant pronounce any names
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Oct 07, 2025 -

Safford Hyundai Genesis of Springfield responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 03, 2025

Worst service ever. Car broke down THREE times, they were unable to fix it. I left 3 voice mails 2 days ago, no response yet. I called Peter Kim, AB, and Christian. Terr More

by KMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian
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Oct 07, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 03, 2025

Communicated well about necessary parts ordered and possible holdups due to unavailable technicians. Also communicated well how long the process would take. More

by jk.chanyoung
Recommend Dealer
Yes
Employees Worked With
Catherine
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Oct 03, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Hyundai Genesis of Springfield.

October 02, 2025

All I’ll say is that I only came in for a test drive and was convinced enough to buy a car as I had a great experience compared to the other Hyundai dealerships I had gone to. Price toward my favor was a gr More

by tapiaerwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Munoz
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Oct 03, 2025 -

Safford Hyundai Genesis of Springfield responded

Thanks for your feedback on your recent visit to Safford Hyundai Genesis of Springfield. It's great to hear that we were able to assist you and that you had such a positive experience.

October 02, 2025

On time great experience . Waiting area was comfortable no hassle service. I will always have my car serviced there. More

by jehri85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service manager
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Oct 02, 2025 -

Safford Hyundai Genesis of Springfield responded

Thanks for sharing your thoughts about your experience with Safford Hyundai Genesis of Springfield. We appreciate your business and hope to see you again soon!

October 02, 2025

Great Customer service. They have a lot of inventory that you can choose from there. More

by akhtari.mohd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sayee Dawood
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Oct 02, 2025 -

Safford Hyundai Genesis of Springfield responded

Thanks for sharing your thoughts about your experience with Safford Hyundai Genesis of Springfield. We appreciate your business and hope to see you again soon!

October 02, 2025

All the service staff are so efficient, knowledgeable, and friendly. The customer lounge is very comfortable, with workspaces and beverages available. The dealership is very clean and comfortable More

by THENOONANSISTERS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Oct 02, 2025 -

Safford Hyundai Genesis of Springfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Hyundai Genesis of Springfield, we look forward to having you as a valued customer for many years to come!

October 02, 2025

Friendly, Attentive to customer’s Concerns, Service in a timely manner, explanation of service Provided and results More

by sallys0103
Recommend Dealer
Yes
Employees Worked With
Don’t
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Oct 02, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Hyundai Genesis of Springfield.

October 02, 2025

The shop responds quickly to my questions and it was easy to get an appointment More

by paradox76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Esparza
Report | Print
Oct 02, 2025 -

Safford Hyundai Genesis of Springfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Hyundai Genesis of Springfield.

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