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Safford Mazda Alexandria

Alexandria, VA

4.7
422 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 422 reviews

December 12, 2025

Chas was very thorough and helpful with his suggestions. Was able to drop my car off after an Engine Malfunction light came on, thankfully it was covered under the warranty and my car was fixed the next day More

by Yerika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Cavallaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ha Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Lytle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chas
December 12, 2025

Waited 3 hours for an oil change. Quoted a price of $130 to change an air filter. Ridiculous. More

by GERSOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
December 12, 2025

Always friendly, helpful. Quick service. Sandra is the best, I've been working with her for years and she is always friendly and helpful. More

by williambrianhedrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
Dec 12, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing your thoughts about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

December 12, 2025

Always friendly, helpful. Quick service. Sandra is the best, I've been working with her for years and she is always friendly and helpful. More

by williambrianhedrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
Dec 12, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 11, 2025

It was an easy and effective experience. The staff seemed eager to work with me and my vehicle. More

by Dangeloduncan170
Recommend Dealer
Yes
Dec 11, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review! We're delighted to hear that you had an easy and effective experience at Safford Mazda Alexandria. Our team is always eager to assist our customers and their vehicles. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Safford Brown Mazda Alexandria

December 11, 2025

very knowledgeable and informative enthusiastic and willing to help kept me up to date with what was being done to help More

by alexis.nichols1816
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 11, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

December 11, 2025

Great. I was not scheduled for a safety inspection and Sandra caught that it was expired. Since the service would take longer than originally planned, Sandr More

by Patrickemcavoy
Recommend Dealer
Yes
Employees Worked With
Sandra
Dec 11, 2025 -

Safford Mazda Alexandria responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Mazda Alexandria!

December 11, 2025

Professional, accommodating, and efficient. The staff were very Professional and polite. They were very accommodating, efficient, and kept me up to date on the status of my vehicle. More

by Loxemup
Recommend Dealer
Yes
Employees Worked With
Lorenzo Finch
Dec 12, 2025 -

Safford Mazda Alexandria responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Mazda Alexandria.

December 11, 2025

Service started on my car within an hour of arrival. I received updated texts on progress, an excellent video of what was checked and recommended. Waiting area and beverage service was excellent. More

by PATRICIA.MAY50
Recommend Dealer
Yes
Employees Worked With
Chas Anderson
Dec 12, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 10, 2025

I obviously like Safford Brown Mazda because I've bought two cars there and they do all maintenance, regular and emergency. Scott Frison is an outstanding service advisor, making sure I know what's going on More

by KRIS GILBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Frison
Dec 10, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your wonderful review, Kris! We're thrilled to hear that you’ve had such positive experiences at Safford Mazda Alexandria, both in sales and service. It’s great to know that Scott and Anthony have made you feel welcome and well-informed during your visits. We truly appreciate your loyalty and look forward to assisting you again in the future. Keep enjoying your cars! Sincerely, The Team at Safford Brown Mazda Alexandria

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