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Safford Mazda Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.7
482 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
Contact Dealership

7400 Richmond Highway

Alexandria, VA

22306

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Showing 482 reviews

December 07, 2025

scott when out of his way to take care of me and my car. i cannot express how much i appreciate y'all- you've earned a customer for life. More

by sacoy
Recommend Dealer
Yes
Employees Worked With
scott
Report | Print
Dec 07, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your kind words, Scott! We're thrilled to hear that you had a great experience with us at Safford Mazda Alexandria. It's wonderful to know that our team was able to go out of their way to take care of you and your car. We look forward to serving you again and appreciate you choosing us for your automotive needs! Sincerely, The Team at Safford Brown Mazda Alexandria

December 07, 2025

Every time I come to this dealership for any car maintenance, it's nothing but excellent service from the mechanics and front office! More

by CHEFVALINE
Recommend Dealer
Yes
Employees Worked With
I dont remember her name
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Dec 07, 2025 -

CHEFVALINE responded

Every time I come to this dealership for any car maintenance, it's nothing but excellent service from the mechanics and front office!

Dec 07, 2025 -

Safford Mazda Alexandria responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Mazda Alexandria.

December 07, 2025

Very knowledgeable and helpful Sandra provided with outstanding customer service, she was very knowledgeable and she great me as soon as I entered the dealership More

by samir.peter2006
Recommend Dealer
Yes
Employees Worked With
Sandra
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Dec 08, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

December 07, 2025

Sandra provided with outstanding customer service, she was very knowledgeable and she great me as soon as I entered the dealership More

by samir.peter2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ha Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Dec 08, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

December 07, 2025

It is clean and the waiting room is fine. WiFi is quick enough to work. More

by HAJIME.HADEISHI
Recommend Dealer
Yes
Employees Worked With
Demetrius, Sandra, Scott
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Dec 07, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

December 07, 2025

Dametrius did an amazing job communicating and answering questions concerning my car. Appreciate all his help. More

by EMMANUELAAFRIYIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dametrius
Report | Print
Dec 08, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Mazda Alexandria to be a positive one. Please don't hesitate to reach out if you need anything else.

December 07, 2025

I have 2 problems with this dealership, one took me 3-4 days to get a hold of someone in the service department and two for it to take well over 2 hours just to change a battery with an appointment is craz More

by walkerp65881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harry Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Cavallaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ha Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2025 -

Safford Mazda Alexandria responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the responsiveness of our service department and the time it took to change the battery during your appointment. At Safford Mazda Alexandria, we strive to value our customers' time and will take your comments into consideration to improve our processes. If you’d like to discuss your experience further, please feel free to reach out to us directly. Sincerely, The Team at Safford Brown Mazda Alexandria

December 06, 2025

It was good and the work performed on the car was done well It was good and the work performed on the car was done well. And the waiting room was clean More

by eduardoamarchena
Recommend Dealer
Yes
Employees Worked With
Dametrius Watkins
Report | Print
Dec 06, 2025 -

Safford Mazda Alexandria responded

Thank you for your kind words, Eduardo! It's wonderful to hear that you were pleased with the work performed on your car and that you found our waiting room clean. We appreciate your feedback and hope to see you again at Safford Mazda Alexandria for your next visit! Sincerely, The Team at Safford Brown Mazda Alexandria

December 06, 2025

Very good Every thing was very good. Sandra was very nice Alls well that ends well More

by subaruguy
Recommend Dealer
Yes
Employees Worked With
Sandra Bonilla
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Dec 06, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review! It's great to hear that everything went well during your visit to Safford Mazda Alexandria and that Sandra provided you with excellent service. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Safford Brown Mazda Alexandria

December 06, 2025

Friendly and apparent with instructions. Not too pushy about recommendations. Enjoyed my time at the facility More

by dbphillips09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Dec 06, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Mazda Alexandria to be a positive one. Please don't hesitate to reach out if you need anything else.

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