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Safford Mazda Alexandria

Alexandria, VA

4.7
482 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 482 reviews

November 30, 2025

Mazda is the best car dealership I love the atmosphere the staff at this dealership are welcoming More

by sabonilla01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ha Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 30, 2025

The service dept is always on top of things, takes care of my car as needed. Lorenzo (5stars) told me about preventive maintenance I should plan for without being pushy. The salesman I’ve worked with to bu More

by JOHN.DELAGARRIGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lotenzo
Nov 30, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 29, 2025

Friendly enough, but two requested services were not completed. The detail was not completed, and the tires were not checked with the rotation and alignment. Another shop confirmed a leak on two tires w More

by jsicins2
Recommend Dealer
No
Employees Worked With
Scott
Dec 01, 2025 -

Safford Mazda Alexandria responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us. It’s important for us to meet our customers' expectations at Safford Mazda Alexandria, and we recognize your concerns regarding the incomplete services. We encourage you to reach out to us directly so we can discuss this matter further. Thank you again for your insights. Sincerely, The Team at Safford Brown Mazda Alexandria

November 29, 2025

Good, fast professional service with comfortable waiting room and complimentary WiFi. My only wish is for employees and customers to not use their phones on speaker for everyone else to hear. More

by toddoleary31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaz
Nov 29, 2025 -

Safford Mazda Alexandria responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Mazda Alexandria!

November 29, 2025

Always great! Quick, thorough, they explain everything to me and the waiting area is wonderful. Always pleased. More

by KAYWOODARD
Recommend Dealer
Yes
Employees Worked With
Agneska
Nov 30, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review, Kay! We’re thrilled to hear that you always have a great experience at Safford Mazda Alexandria. We take pride in providing thorough service and a comfortable waiting area. We look forward to seeing you again soon! Sincerely, The Team at Safford Brown Mazda Alexandria

November 29, 2025

The staff in your sales department are very outstanding, respectful and knowledgeable. As of Tuesday, I can honestly say it was a pleasure meeting Sandra and working with her and I look forward to working w More

by DOROTHYAGURS
Recommend Dealer
Yes
Employees Worked With
Sandra
Nov 30, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review, Dorothy! We’re thrilled to hear that you had such a positive experience with Sandra and our sales department at Safford Mazda Alexandria. We appreciate your kind words and look forward to assisting you again in the future. Don't hesitate to reach out anytime! Sincerely, The Team at Safford Brown Mazda Alexandria

November 28, 2025

Comprehensive, efficient service for my car. Dametrius provided regular updates and made sure I was getting the benefits from my support package. More

by p
Recommend Dealer
Yes
Employees Worked With
Dametrius
Nov 28, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review! We're thrilled to hear that you received comprehensive and efficient service at Safford Mazda Alexandria. It’s great to know that Dametrius kept you updated and helped you make the most of your support package. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Mazda Alexandria

November 28, 2025

Everything went well and as planned. Scott did a good job keeping me informed. But after spending $1k the surprise credit card surcharge left a bad taste given the alternatives out there More

by jasonetodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Frison
Nov 28, 2025 -

Safford Mazda Alexandria responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Mazda Alexandria. We look forward to having you as one of our valued customers for many more years to come!

November 28, 2025

Dametrius was very nice and communicative. He checked in during the service. It was an easy process. More

by CALVIN.M.ADAMS
Recommend Dealer
Yes
Employees Worked With
Dametrius
Nov 28, 2025 -

Safford Mazda Alexandria responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Mazda Alexandria.

November 28, 2025

Demetrius was very thoughtful. He addressed my additional concerns of the car’s safety performance. He kept me apprised throughout the entire time I was there and the being done o More

by PARAKEET2GO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dametrius
Nov 28, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing your thoughts about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

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