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Safford Mazda Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.7
482 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 482 reviews

November 26, 2025

Very helpful in getting the repair done and getting me a loaner car. Sandra was extremely nice during the process. More

by ODL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Bonilla
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Nov 26, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 26, 2025

The customer service is great and the service work is great but the maintenance schedule seems more aggressive than need be. More

by JPMURPHY2222
Recommend Dealer
Yes
Employees Worked With
Scott, he was great and helped a ton.
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Nov 28, 2025 -

Safford Mazda Alexandria responded

Thank you for the feedback. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 25, 2025

The visit was longer and more expensive than I anticipated. I wish the 'suggested red zone' tasks had been suggested to me prior to my arrival. More

by MARI.KENTON
Recommend Dealer
Yes
Employees Worked With
Scott
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Nov 26, 2025 -

Safford Mazda Alexandria responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 24, 2025

I feel confident that my car is being maintained to the best of its ability. More

by Mabradley09
Recommend Dealer
Yes
Employees Worked With
Sandra
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Nov 24, 2025 -

Safford Mazda Alexandria responded

Thank you for your positive feedback! We're happy to hear you feel confident about the maintenance of your car at Safford Mazda Alexandria. Our team is dedicated to providing the best service possible. We look forward to seeing you again for your future maintenance needs. Sincerely, The Team at Safford Brown Mazda Alexandria

November 24, 2025

Scott was a fantastic person to work with. He answered all of my questions and was able to give me a realistic timeline on how long the service would take More

by hunterchurch007
Recommend Dealer
Yes
Employees Worked With
Scott
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Nov 24, 2025 -

Safford Mazda Alexandria responded

Thank you for your feedback! We’re happy to hear you had a fantastic experience with Scott at Safford Mazda Alexandria. Our team strives to provide clear communication and realistic timelines for our services. We look forward to seeing you again. Sincerely, The Team at Safford Brown Mazda Alexandria

November 24, 2025

The service was prompt and correct. My service advisor was clear about what service was needed. More

by NANMLLER2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Frison
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Nov 24, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 24, 2025

Quick with updates and notifications. Very personal and clear with cost and great quality videos of issues. No tricks or hidden fees. Feel very safe and comfortable returning back to cont More

by WOOD.BEVIS.JENNIFER
Recommend Dealer
Yes
Employees Worked With
Dametrius W
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Nov 24, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Mazda Alexandria to be a positive one. Please don't hesitate to reach out if you need anything else.

November 24, 2025

The information provided online, the accuracy of their inventory and helpfulness of the staff members were all great. More

by Asdfgh12345
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Moe Zargarpur
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Nov 24, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Safford Mazda Alexandria!

November 24, 2025

Demetrius was very caring and told me step by step the process of my repair. More

by GAILCATHERINE2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who worked on my car
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Nov 24, 2025 -

Safford Mazda Alexandria responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 24, 2025

Top to bottom, this is a wonderful dealership to belong it. I have had excellent customer care from the service department and now the sales department when I traded in my original Mazda for a newer model More

by FUJIISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deborah Chumasy
Report | Print
Nov 24, 2025 -

Safford Mazda Alexandria responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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