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Safford Mazda Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.7
482 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 482 reviews

November 22, 2025

I'm very happy with the service I received on my Mazda 3. In particular, the service rep, Demetrius, kept me apprised on when my car would be completed and provided details on additional maintenance recommen More

by Rick Massaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius (Service Dept.)
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Nov 22, 2025 -

Safford Mazda Alexandria responded

Thank you, Rick! We're pleased to hear that you are happy with the service you received on your Mazda 3 at Safford Mazda Alexandria. It's great to know that Demetrius kept you informed and provided valuable maintenance recommendations. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Mazda Alexandria

November 22, 2025

Dealership is courteous efficient and thorough. The video of the work performed is especially useful. The maintenance recommendations are always discussed prior to any work being done. Hig More

by lynnemccune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2025 -

Safford Mazda Alexandria responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 22, 2025

Excellent service with attentive staff. A pleasure to visit and I will be sure to return. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dametrius
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Nov 22, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 22, 2025

Great! in and out came in for a recall on my vehicle. Customer service and service was exceptional and that's why I always come back to Stafford Mazda in Al More

by LASHAWNWILLIAMS1962
Recommend Dealer
Yes
Employees Worked With
Always Sandra in service. Always fantastic service
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Nov 22, 2025 -

Safford Mazda Alexandria responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Mazda Alexandria. We look forward to having you as one of our valued customers for many more years to come!

November 22, 2025

The best experience ever on my first brand new car. thanks Jayno and Robert! The best of the best! More

by ABNERELIAS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayno Linares
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Nov 22, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

November 22, 2025

Anthony did a fantastic job. This is my second purchase with him and I wanted to particularly do business with him again for this purchase. Would recommend him and dealership to More

by mvoytko71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 22, 2025

Very professional and thorough. Made certain that my requests were heard and met in a professional manner. More

by CHERYL.DICARLO
Recommend Dealer
Yes
Employees Worked With
Scott
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Nov 23, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review, Cheryl! We appreciate your kind words and are glad to hear that our team at Safford Mazda Alexandria was able to meet your requests in a professional manner. We strive to provide excellent service and hope to assist you again in the future! Sincerely, The Team at Safford Brown Mazda Alexandria

November 22, 2025

I will never purchase Mazda and I will never recommend to my friends I have bad experience with Mazda dealerships More

by Abdullaharian44
Recommend Dealer
No
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Nov 25, 2025 -

Safford Mazda Alexandria responded

Thank you for sharing your experience with us, Abdullah. We understand that you had a negative experience, and we appreciate your feedback. If you would like to discuss your concerns further, we invite you to reach out to us directly at Safford Mazda Alexandria. We look forward to hearing from you. Sincerely, The Team at Safford Brown Mazda Alexandria

November 21, 2025

My appointment with the service department was flawless. My service representative kept me updated with the progress of the inspection and the recommended next steps. She clarified which were urgent and whi More

by CARL.MCCANTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Bonilla
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Nov 21, 2025 -

Safford Mazda Alexandria responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Mazda Alexandria, we look forward to having you as a valued customer for many years to come!

November 21, 2025

Friendly service. Resolved my problem. Waiting area good for working while waiting. Nothing more to add More

by CONROYRE
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Nov 21, 2025 -

Safford Mazda Alexandria responded

Thank you for choosing Safford Mazda Alexandria. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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