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Safford Mazda Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.7
482 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 482 reviews

November 21, 2025

OK experience. Apart from bringing in the vehicle for normal service, I specifically asked to have the window washer fluid warning sensor checked out. It was over More

by ehanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dametrius Watkins
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Nov 21, 2025 -

Safford Mazda Alexandria responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 21, 2025

Awesome service experience! Sandra Bonilla is my trusted service mgr. She always provides exceptional customer service! More

by Mbahr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Bonilla
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Nov 21, 2025 -

Safford Mazda Alexandria responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Mazda Alexandria!

November 20, 2025

Went in for service recall , Dametrius explained how long it would take and why Service was needed, overall pleased with experience. More

by vaprince3609
Recommend Dealer
Yes
Employees Worked With
Anthony Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 20, 2025

They always take my layman’s descriptions of what I think is ‘wrong’ and investigate and fix. Left yesterday feeling like my 5 year old car as brand new!! More

by AMY.LAKROUNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chas
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Nov 20, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 20, 2025

Safford Mazda accurately diagnosed my Mazda3 suspension problems that were exacerbated by another shop using the wrong parts. Chas kept me up to date on progress. Agnieczka provided me a nice CX50 as a loa More

by PURCELL.FRANK.J
Recommend Dealer
Yes
Employees Worked With
Chas
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Nov 20, 2025 -

Safford Mazda Alexandria responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Mazda Alexandria, we look forward to having you as a valued customer for many years to come!

November 20, 2025

Fantastic service. Thank you for the quick scheduling and service. Appreciate my advisor for the discussion. More

by OGUNDIPES
Recommend Dealer
Yes
Employees Worked With
Dame
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Nov 20, 2025 -

Safford Mazda Alexandria responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Mazda Alexandria, we look forward to having you as a valued customer for many years to come!

November 20, 2025

I was told it would take 2 hours. Then I was asked to wai another 45 mins. The whole thing took 3.5 hours More

by bhindu20
Recommend Dealer
No
Employees Worked With
Scott
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Nov 24, 2025 -

Safford Mazda Alexandria responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 19, 2025

I always bring my Mazda to them. They take care of my car and explain everything that they fixed. More

by Acostaj97
Recommend Dealer
Yes
Employees Worked With
Sandra Bonilla
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Nov 19, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review! We truly appreciate your loyalty to Safford Mazda Alexandria and are glad to hear that our team takes great care of your Mazda and keeps you informed about the repairs. We look forward to seeing you again for your next service! Sincerely, The Team at Safford Brown Mazda Alexandria

November 19, 2025

Very efficient and trustworthy. I appreciate how they video the car and show exactly what is happening with my car. More

by SLBIBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Bonilla
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Nov 19, 2025 -

Safford Mazda Alexandria responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Mazda Alexandria. We look forward to having you as one of our valued customers for many more years to come!

November 19, 2025

Very friendly and easy to work with service and sales people. They got me in and out on time and offered me a loaner if I needed it. When I purchased my Mazda CX-5 carbon edition turbo they beat Costco’s More

by KIRBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Forsht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2025 -

Safford Mazda Alexandria responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Mazda Alexandria.

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