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Safford Mazda Alexandria

Alexandria, VA

4.7
482 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 482 reviews

November 17, 2025

I always receive excellent customer service and maintenance at Safford Mazda. Scott is my go to service representative, however the entire service rep staff are very professional and accommodating More

by RDOOLEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Cavallaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Mazda Alexandria to be a positive one. Please don't hesitate to reach out if you need anything else.

November 17, 2025

Scott offers great customer service. I drive from north of Baltimore because he works hard. More

by M.m.owens
Recommend Dealer
Yes
Employees Worked With
Scott Frison
Nov 17, 2025 -

Safford Mazda Alexandria responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Mazda Alexandria.

November 16, 2025

I brought my Mazda in for a manufacturer's recall. Even though I had scheduled an appointment to replace a part per texts I received from the dealership, the dealership did not have the replacement pa More

by JEFFMCALPIN
Recommend Dealer
No
Employees Worked With
Dametrius
Nov 18, 2025 -

Safford Mazda Alexandria responded

Thank you for sharing your experience with us, Jeff. We understand your frustration regarding the missing part and the lack of follow-up from our team. Your feedback is important, and we appreciate you bringing this to our attention. We strive to meet our customers' expectations. Please reach out to us directly at Safford Mazda Alexandria so we can discuss your concerns further. Your inputs are valuable to us. Sincerely, The Team at Safford Brown Mazda Alexandria

November 16, 2025

Got a recall done on a vehicle I needed in less than a day Great experience More

by Tenesha.green
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Nov 16, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

November 16, 2025

Dametrius was incredibly good at my recent car appointment. He kept me informed about my car and was very polite. More

by GAILCATHERINE2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Cavallaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ha Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 16, 2025

Service okay. Use you instead if local.station that does good work, but now we use them as they don’t charge me to use my credit card to pay my bill More

by MADMAX3_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lotenzo
Nov 16, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 15, 2025

I had a terrible experience for the second time took longer time and no explanation More

by offef123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lornzo
Nov 18, 2025 -

Safford Mazda Alexandria responded

Thank you for your feedback. We understand that your experience at Safford Mazda Alexandria did not meet your expectations, and we appreciate you bringing this to our attention. Our team would like to learn more about your experience. Please feel free to reach out to us directly. Your satisfaction is important to us. Sincerely, The Team at Safford Brown Mazda Alexandria

November 15, 2025

I recevied a great service. They took care of everything on time. Really enoyed the video from the mechanic. More

by YEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chas Anderson
Nov 15, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review! We are thrilled to hear that you received great service at Safford Mazda Alexandria and that you enjoyed the video from the mechanic. We take pride in taking care of our customers promptly and efficiently. We hope to see you again for your next visit! Sincerely, The Team at Safford Brown Mazda Alexandria

November 14, 2025

Love the video from the mechanic. Overall, the service took longer than I expected Nothing else More

by JAHUEBSCH
Recommend Dealer
Yes
Employees Worked With
Chas
Nov 14, 2025 -

Safford Mazda Alexandria responded

Thank you for your feedback! We're glad to hear you enjoyed the video from our mechanic. We appreciate your patience with the service duration and will use your input to improve in the future. If you have any further questions or concerns, please feel free to reach out to us at Safford Mazda Alexandria. We look forward to serving you again! Sincerely, The Team at Safford Brown Mazda Alexandria

November 14, 2025

Lorenzo was great. Very knowledgeable and patient explainer. I was overall happy with my experience and the service. More

by Rmorgan.dukeeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Nov 14, 2025 -

Safford Mazda Alexandria responded

Thank you for your feedback, Morgan! We're glad to hear that you had a positive experience with us at Safford Mazda Alexandria and that Lorenzo was able to provide you with knowledgeable and patient service. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Mazda Alexandria

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