Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Safford Mazda Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.7
482 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
Contact Dealership

7400 Richmond Highway

Alexandria, VA

22306

Directions

By Type

Showing 482 reviews

November 14, 2025

It was a great experience. The work was completed quickly and everything was done correctly More

by ricksmva
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Report | Print
Nov 14, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing your thoughts about your experience with Safford Brown Mazda Alexandria. We appreciate your business and hope to see you again soon!

November 14, 2025

Hassle-free They are on top of everything, fast and hassle-free service. They provide comfortable area for waiting customers. More

by louiefbigno
Recommend Dealer
Yes
Employees Worked With
Dametrius
Report | Print
Nov 14, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 14, 2025

Staff is very friendly and have had great service in the last year. Whenever I have had an issue, they have addressed it and exceeded my expectations. I appreciate the video summarizing the service and chec More

by DENHAM1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Report | Print
Nov 14, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 14, 2025

Dropped off my car at 10am—it was ready by 2:30pm, but checkout took another 30 minutes. No loaner vehicle was offered, no ride back to work, and no help with rideshare. To make things worse, I was sent t More

by jmejia1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not comfortable
Report | Print
Nov 17, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your experience. We understand your concerns about the checkout process, payment details, and ride options during your service visit. Your feedback helps us review how we communicate and assist customers at Safford Mazda Alexandria to ensure a smoother experience. Feel free to connect with us directly if you’d like to go over this further. Your satisfaction is our priority. Sincerely, The Team at Safford Brown Mazda Alexandria

November 14, 2025

Very organized and they explained everything that was going to happen. The video was very helpful. More

by DEMCGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius Watkins
Report | Print
Nov 14, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review, Dem! We're glad to hear that you found Safford Mazda Alexandria organized and that our explanations and helpful video made a positive impact on your experience. We appreciate your feedback and look forward to assisting you again soon! Sincerely, The Team at Safford Brown Mazda Alexandria

November 13, 2025

It was very efficient And professional Lorenzo was very courteous I was kept well informed More

by SALGUEROALEX
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Report | Print
Nov 13, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review! We’re thrilled to hear that you had an efficient and professional experience at Safford Mazda Alexandria. Lorenzo will be pleased to know that his courteous service made a positive impact. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Safford Brown Mazda Alexandria

November 13, 2025

The experience felt very friendly at home and they tried their best to accommodate me and make me feel comfortable with every decision. More

by Amara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro De La O
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Atilio Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Forsht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2025 -

Safford Mazda Alexandria responded

Thank you for your review, Amara! We're glad to hear that you felt at home during your experience at Safford Mazda Alexandria. Our team strives to create a welcoming environment and accommodate our customers' needs. If you have any further feedback or questions, please feel free to reach out to us. We look forward to seeing you again! Sincerely, The Team at Safford Brown Mazda Alexandria

November 13, 2025

I have been coming to this dealership since 1991 and have always had exceptional service right up to my recent purchase 2025! BRAVO SAFFORD BROWN MAZDA!!👏🏽👏🏽👏🏽❤️ More

by tspriggs2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2025 -

Safford Mazda Alexandria responded

Thank you for choosing Safford Brown Mazda Alexandria. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 12, 2025

The wait was longer than I wonted but all was good? ? You can also bring down the cost if you want to make me fill better?? More

by 2JONESESR
Recommend Dealer
Yes
Employees Worked With
Demetues
Report | Print
Nov 12, 2025 -

Safford Mazda Alexandria responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 12, 2025

Service was fast and the tech was very knowledgeable and professional. I recommend that tech for other to go to. More

by CANTU.TIMOTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dametrius
Report | Print
Nov 12, 2025 -

Safford Mazda Alexandria responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Mazda Alexandria!

1
...
21
22
23
...
49