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Safford Mazda Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.7
429 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 429 reviews

October 02, 2025

Sandra, the service rep was outstanding, in all regards. Very helpful, attentive, and professional. She kept me in the loop throughout the entire repair process. More

by santiago_jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
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Oct 02, 2025 -

Safford Mazda Alexandria responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Mazda Alexandria.

October 02, 2025

I found the tru video so helpful and the continued communication regarding my vehicle great! More

by KRATEL.SHEREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
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Oct 02, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 02, 2025

Service team did a great job of assessing my Mazda, and quickly provided necessary service! More

by T
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ha Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo
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Oct 02, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Mazda Alexandria to be a positive one. Please don't hesitate to reach out if you need anything else.

October 01, 2025

It was a great experience working with both Eddie and Arianna. I felt no pressure through the whole process and Arianna was so great with talking me through my best options. More

by marina.bullock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Jackson, Arianna Zaher
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Oct 01, 2025 -

Safford Mazda Alexandria responded

Thank you for your review, Marina! We're glad to hear you had a great experience with Eddie and Arianna at Safford Brown Mazda Alexandria. Our team strives to provide a pressure-free environment and to help you find the best options. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Mazda Alexandria

October 01, 2025

Scott, the service rep was very helpful. The service did take longer than I had hoped (2 days). More

by NICOLE.NOVESKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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Oct 01, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing about your experience with Safford Brown Mazda Alexandria. We appreciate your business and hope to see you again soon!

October 01, 2025

I was able to call and schedule fall maintenance very easy. Wait time and work on my car was done within 2 hours and coffee in the lounge was tasty. More

by KETERAKEM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dametrius
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Oct 01, 2025 -

Safford Mazda Alexandria responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Mazda Alexandria. We look forward to having you as one of our valued customers for many more years to come!

October 01, 2025

The facility is always clean and comfortable. Thanks for the complimentary coffee and water! Appreciated a hybrid test drive while waiting for service. Keep up the good work! More

by DrMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayno and Travis
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Oct 01, 2025 -

Safford Mazda Alexandria responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Mazda Alexandria. We look forward to having you as one of our valued customers for many more years to come!

October 01, 2025

Lorenzo was extremely helpful, courteous, and professional. I was able to get my car repaired and back on the road quickly. More

by DIETTAMTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
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Oct 01, 2025 -

Safford Mazda Alexandria responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 30, 2025

Very efficient, friendly and helpful. I really appreciated the video review of my car and especially the help from Dimiterius More

by SUETAYLOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius pardon my spelling
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Sep 30, 2025 -

Safford Mazda Alexandria responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 29, 2025

Very friendly atmosphere. Wonderful people who wish to serve their customers. No pressure experienced all. Quite the contrary, the staff I dealt with were welcoming, friendly, More

by gerard.j.daelemans
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis, Abdel & Yah Ya. Oh, and Mr. Paris
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Sep 29, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review, Gerard! We're thrilled to hear that you enjoyed the friendly atmosphere and felt well taken care of by our knowledgeable staff at Safford Brown Mazda Alexandria. We strive to create a welcoming and pressure-free experience for all our customers, and it's great to know we achieved that during your visit. We look forward to serving you again in the future! Sincerely, The Team at Safford Brown Mazda Alexandria

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