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Safford Mazda Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.7
482 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
Contact Dealership

7400 Richmond Highway

Alexandria, VA

22306

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Showing 482 reviews

December 19, 2025

Scott handles our car maintenance so efficiently. When we take our car in it is always a positive experience. Thank you, Mr Ellison! More

by dinkelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ellison
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Dec 19, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 19, 2025

Sandra was wonderful, very attentive, and kept me informed about my vehicle the entire time. I so appreciated having someone pick me up from my home when my car was ready. More

by Courtneybalson0
Recommend Dealer
Yes
Employees Worked With
Sandra
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Dec 19, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 19, 2025

Beautiful detail cleanup, clear expectation setting from Sandra, everyone friendly. More

by SHOP3
Recommend Dealer
Yes
Employees Worked With
Sandra
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Dec 19, 2025 -

Safford Mazda Alexandria responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Mazda Alexandria. We look forward to having you as one of our valued customers for many more years to come!

December 19, 2025

Efficient service and great customer service. Efficient service and great customer service. In addition, Sandra looked for discounts that can be used towards my service. I already paid into the f More

by JBMJESTERJ
Recommend Dealer
Yes
Employees Worked With
Sandra Bonilla
Report | Print
Dec 19, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 19, 2025

Sondra Bonilla is top notch. Always professional, personable and makes me feel that I am the most important customer. The best. More

by MCMILLWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Dec 19, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing your thoughts about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

December 19, 2025

Poor communication about the issues with my car, on multiple visits. This review could have been avoided if a caring, knowledgable person was able to address my concerns immediately within the first 20 More

by glenhookey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dametrius
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Dec 22, 2025 -

Safford Mazda Alexandria responded

Glen, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 18, 2025

Lorenzo kept an open line of communication and was quick, yet thorough, when addressing my car’s maintenance needs. More

by jacki.mechanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
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Dec 18, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful feedback, Jacki! We're thrilled to hear that Lorenzo provided you with excellent communication and thorough service for your car's maintenance needs. We strive to ensure our customers have a great experience at Safford Mazda Alexandria. We hope to see you again soon! Sincerely, The Team at Safford Brown Mazda Alexandria

December 18, 2025

The dealership is consistent regarding excellent service and an integral transparent approach to repairs that needs to be done. More

by MASTERSCHILD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
Report | Print
Dec 18, 2025 -

Safford Mazda Alexandria responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 18, 2025

Very good with no issues. Sandra was exceptional ... as always! Sandra was super exceptional. More

by JGGRAF
Recommend Dealer
Yes
Employees Worked With
Sandra Bonilla
Report | Print
Dec 18, 2025 -

Safford Mazda Alexandria responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Mazda Alexandria.

December 18, 2025

The service center was eventually able to get my issue resolved after seeing me the same day. More

by jasonl2930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdel, Rob, Dametrius
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Dec 18, 2025 -

Safford Mazda Alexandria responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Mazda Alexandria.

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