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Safford Mazda Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.7
482 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 482 reviews

December 18, 2025

Great experience! I had a wonderful experience with the team and the dealership. Thank you for all the hard work that you all do. More

by javmarq16
Recommend Dealer
Yes
Employees Worked With
Chas
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Dec 19, 2025 -

Safford Mazda Alexandria responded

Thank you for your kind words! We're thrilled to hear that you had a wonderful experience with our team at Safford Mazda Alexandria. Your appreciation means a lot to us, and we look forward to assisting you again in the future. Don't hesitate to share your experience with others! Sincerely, The Team at Safford Brown Mazda Alexandria

December 18, 2025

The service department is one of extreme customer service. Rising above and beyond to help. More

by dvbg1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Bonilla
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Dec 18, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 18, 2025

The team was very professional working on getting the best deal on a car that meets our needs. More

by paspear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayno
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Dec 18, 2025 -

Safford Mazda Alexandria responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 18, 2025

Rude I had a very disappointing experience at this Mazda service center due to the unprofessional behavior of the manager, Sandra. She was rude, failed to properly check me in, and spoke about me to other c More

by blossombliss434
Recommend Dealer
No
Employees Worked With
Sandra and the manager of service department
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Dec 22, 2025 -

Safford Mazda Alexandria responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 17, 2025

Very professional. The staff was very professional. I really like the videos of my car and the inspection it was given with the audio explanation of the inspection. More

by sherri4
Recommend Dealer
Yes
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Jan 09, 2026 -

Safford Mazda Alexandria responded

Thank you so much, Sherri, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Mazda Alexandria to be a positive one. Please don't hesitate to reach out if you need anything else.

December 17, 2025

She was super friendly and addressed my needs immediately Though they were busy, she helped me immediately More

by FAJHIQ
Recommend Dealer
Yes
Employees Worked With
Sandra
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Jan 09, 2026 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 17, 2025

Excellent work, take their time to guide you through all the steps/details when buying a car More

by FOKUO12EMMANUEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debora chumasy
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Dec 17, 2025 -

Safford Mazda Alexandria responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Mazda Alexandria.

December 16, 2025

The service department is amazing. They keep in touch with you very well to let you know what’s going on with your car. They gave us several options for repairs. The way you area is ve More

by dinkelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Frison
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Dec 16, 2025 -

Safford Mazda Alexandria responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Mazda Alexandria.

December 16, 2025

Accommodating- i was a few min late for my appt Efficient- they still serviced my vehicle timely Appreciated the car wash More

by abhijit.khanna
Recommend Dealer
Yes
Employees Worked With
Chas
Report | Print
Dec 16, 2025 -

Safford Mazda Alexandria responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 16, 2025

This service center is my favorite. They are quick and the waiting area is very comfortable. Lots of different seating options depending on what you like. The Service team is very good More

by dinkelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Frison. Best service coordinator
Report | Print
Dec 16, 2025 -

Safford Mazda Alexandria responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Mazda Alexandria!

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