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Safford Mazda Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.7
482 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 482 reviews

December 13, 2025

Very accommodating when servicing my car, very communicative when explaining what needs to be done. More

by Jshon16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Bonilla - 5 stars
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Dec 13, 2025 -

Safford Mazda Alexandria responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Mazda Alexandria, we look forward to having you as a valued customer for many years to come!

December 12, 2025

Waited 3 hours for an oil change. Quoted a price of $130 to change an air filter. Ridiculous. More

by GERSOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
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Dec 14, 2025 -

Safford Mazda Alexandria responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

December 12, 2025

Always friendly, helpful. Quick service. Sandra is the best, I've been working with her for years and she is always friendly and helpful. More

by williambrianhedrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
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Dec 12, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing your thoughts about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

December 12, 2025

Chas was very thorough and helpful with his suggestions. Was able to drop my car off after an Engine Malfunction light came on, thankfully it was covered under the warranty and my car was fixed the next day More

by Yerika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Piper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Cavallaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ha Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quintin Lytle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chas
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Dec 12, 2025 -

Safford Mazda Alexandria responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 12, 2025

Always friendly, helpful. Quick service. Sandra is the best, I've been working with her for years and she is always friendly and helpful. More

by williambrianhedrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
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Dec 12, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 12, 2025

Good job Mo and Travis were very helpful. Excellent scores for both I love my new cx-5 More

by JESSE.HILL
Recommend Dealer
Yes
Employees Worked With
Mo and Travis
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Dec 13, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 12, 2025

scott went out of his way to take care of me and my car. i cannot express how much i appreciate y'all- you've earned a customer for life. More

by sacoy
Recommend Dealer
Yes
Employees Worked With
scott
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Dec 13, 2025 -

Safford Mazda Alexandria responded

Thank you so much for your kind words! We’re thrilled to hear that Scott provided you with exceptional service at Safford Mazda Alexandria. Your appreciation means a lot to us, and we’re grateful to have you as a customer for life. We look forward to seeing you again! Sincerely, The Team at Safford Brown Mazda Alexandria

December 12, 2025

scott went out of his way to take care of me and my car. i cannot express how much i appreciate y'all- you've earned a customer for life. More

by sacoy
Recommend Dealer
Yes
Employees Worked With
scott
Report | Print
Dec 13, 2025 -

Safford Mazda Alexandria responded

Thank you for choosing Safford Mazda Alexandria. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 12, 2025

scott went out of his way to take care of me and my car. i cannot express how much i appreciate y'all- you've earned a customer for life. More

by sacoy
Recommend Dealer
Yes
Employees Worked With
scott
Report | Print
Dec 13, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing your thoughts about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

December 11, 2025

It was an easy and effective experience. The staff seemed eager to work with me and my vehicle. More

by Dangeloduncan170
Recommend Dealer
Yes
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Dec 11, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review! We're delighted to hear that you had an easy and effective experience at Safford Mazda Alexandria. Our team is always eager to assist our customers and their vehicles. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Safford Brown Mazda Alexandria

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