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Safford Mazda Alexandria

Alexandria, VA

Overview
Employees
Reviews
Vehicles
4.7
470 Reviews
As you set out looking for your next new Mazda or used car, you'll want to shop at a place that's all about the community and great value. That's just what you'll find at our Alexandria, VA Mazda dealership, where we're all about our Buy Happy Philosophy and a dedication to helping with important causes and events around northern Virginia. Get in touch today and see how we can lead you to a great deal on the perfect new Mazda model or used vehicle, complete with Buy Happy benefits. While we have a focus on providing the new and used vehicles and parts and service offerings that we're known for. But along with those typical expectations from our Alexandria dealership, we go much further. That's what our Buy Happy Philosophy is all about. Ensuring you wind up with the car you want, at the price that works best for you and with an easy shopping experience is what we're known for. Your purchase also includes perks through our Buy Happy program, especially for pre-owned cars. A three-day exchange policy, price match guarantee and extended warranty coverage, among other perks, all give you extra value when buying used here. Meanwhile you'll also get some free offerings at our service center with your purchase. Along with our Buy Happy Philosophy, we're also known for being a proud sponsor of many community events and organizations. You'll certainly see our name during the busy holiday season when efforts are needed for the less fortunate, while we also support school-related activities, youth sports and more all year round. See how you can get involved by visiting us in Alexandria today. Head on over to Safford Mazda Alexandria today to learn more about the Buy Happy Philosophy we're so proud to offer and to see what else we have going on.
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7400 Richmond Highway

Alexandria, VA

22306

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Showing 377 service reviews

December 26, 2025

Cour Courteous service, clear communications, clean & comfortable space to wait. Sandra was very kind & helpful. More

by PIPER0
Recommend Dealer
Yes
Employees Worked With
Sandra
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Dec 26, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our courteous service and that Sandra was able to assist you. At Safford Mazda Alexandria, we strive to create a welcoming and comfortable environment for all our customers. We look forward to seeing you again soon! Sincerely, The Team at Safford Brown Mazda Alexandria

December 24, 2025

Staff were very communicative and professional when working on my car. Dealership was clean and very well maintained. More

by CCHU3169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra
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Dec 24, 2025 -

Safford Mazda Alexandria responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Mazda Alexandria.

December 24, 2025

I came for the routine maintenance. Dametrius completed everyone quickly and efficiently, clearly knows his job well. More

by ZENOMIR8
Recommend Dealer
Yes
Employees Worked With
Dametrius
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Dec 24, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 23, 2025

Good person to speak with. Need more transparency and sense of urgency Need to be more proactive More

by uyjuancarlos
Recommend Dealer
Yes
Employees Worked With
Dametrious
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Dec 29, 2025 -

Safford Mazda Alexandria responded

Providing a positive experience is our top priority, Carlos, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 23, 2025

Fast and efficient. Lorenzo was a great agent. He kept me updated and informed along with videos from the actual technician (VERY nice!). Loved getting a latte from the More

by tim846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
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Dec 23, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

December 23, 2025

Took so long and they were inconsiderate of me being a good payer and has better credit score! More

by mamiboris8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Safford Mazda Alexandria responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 22, 2025

Car was ready on time. Work is done well so far, no problems Excellent service. Very polite workers More

by CAMPBELLANGELA202
Recommend Dealer
Yes
Employees Worked With
Lorenzo. Thanks
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Dec 23, 2025 -

Safford Mazda Alexandria responded

Thank you for your wonderful review, Angela! We at Safford Mazda Alexandria are thrilled to hear that your car was ready on time and that you received excellent service from our team. It's our goal to provide polite and professional service to all our customers. We look forward to assisting you again in the future! Sincerely, The Team at Safford Brown Mazda Alexandria

December 22, 2025

My experience is always first rate and customer service centric. I never have an issue with service or sales when I come to the dealership. More

by laholmes10
Recommend Dealer
Yes
Employees Worked With
Scott
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Dec 22, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing your thoughts about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

December 22, 2025

The staff were efficient and answered my questions. Demetrius answered my questions and was friendly. More

by kblalock39
Recommend Dealer
Yes
Employees Worked With
Demetrius
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Dec 23, 2025 -

Safford Mazda Alexandria responded

Thank you for your feedback! We're glad to hear that our staff was efficient and that Demetrius provided friendly service. We appreciate your support and hope to see you again at Safford Mazda Alexandria! Sincerely, The Team at Safford Brown Mazda Alexandria

December 22, 2025

It was just an oil change but I was treated very well. Comfortable waiting area. More

by rfdietzjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chas
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Dec 22, 2025 -

Safford Mazda Alexandria responded

Thanks for sharing your thoughts about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!

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