Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Safford Mazda Fairfax

Fairfax, VA

Overview
Employees
Reviews
Vehicles
4.1
146 Reviews
At Safford Mazda Fairfax, the experience is designed around you—from the moment you arrive to the moment you drive away. Our new Mazda Retail Evolution showroom was thoughtfully built to feel open, welcoming, and transparent, creating a more relaxed and personalized way to shop for your next vehicle. With a large selection of vehicles stored in our multi-level on-site inventory garage, you’ll have access to the models you want—like the Mazda CX-5, CX-50, and CX-90—without the typical delays or guesswork. Our team is here to guide you through a seamless, pressure-free process, whether you're just beginning your search or ready to take the next step. It’s all part of our commitment to delivering a more connected, refined, and truly enjoyable Mazda experience.
Contact Dealership

10570 Fairfax Blvd

Fairfax, VA

22030

Directions

By Type

Showing 146 reviews

October 06, 2025

Olivia is an amazing Service Advisor! She is attentive to my car's needs, requirements, and my financial situation. Highly recommend! More

by LARA.STAUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
Report | Print
Oct 06, 2025 -

Safford Mazda Fairfax responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 06, 2025

A professional and friendly team that gets the job done on time. Very thorough and attentive. More

by KENSI317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Oct 06, 2025 -

Safford Mazda Fairfax responded

Thanks for sharing about your experience with Safford Brown Mazda Fairfax. We appreciate your business and hope to see you again soon!

October 05, 2025

Great customer service and knowledgeable technicians. I would not get my car serviced anywhere else. More

by ETREFCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
Report | Print
Oct 05, 2025 -

Safford Mazda Fairfax responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 05, 2025

After I messed up my appointment, they were still able to accommodate my needs and were very pleasant and understanding! More

by riahg77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel (sorry didn't catch her last name)
Report | Print
Oct 05, 2025 -

Safford Mazda Fairfax responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 04, 2025

I experienced Fast and friendly service. There was No pressure on recommended service. clean facility. Rachel was great. More

by Ocaz1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael
Report | Print
Oct 04, 2025 -

Safford Mazda Fairfax responded

Thanks for sharing your thoughts about your experience with Safford Brown Mazda Fairfax. We appreciate your business and hope to see you again soon!

October 04, 2025

I was forced due to a flat tire that turned in to a broken arm control to use this dealer. My normal dealer is in Suitland Md. I don’t need to ask them to wash the car or take it out and test drive it More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Oct 04, 2025 -

Safford Mazda Fairfax responded

Thank you for providing this feedback, and we apologize for not providing you with a 5-star experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 04, 2025

Mark Jones was very friendly, knowledgeable about the vehicle, and was simply a pleasure to work with. The dealership, which was rebuilt since the last time I bought a car there, is very spacious, clean More

by randkmaizel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Jones
Report | Print
Oct 04, 2025 -

Safford Mazda Fairfax responded

Thank you for choosing Safford Brown Mazda Fairfax. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 03, 2025

Quick repair turnaround. No slick sales or upgrade tactics, and a very pleasant and communicative staff More

by jbraddy0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in the service dept , Amy Jandhyala
Report | Print
Oct 03, 2025 -

Safford Mazda Fairfax responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Mazda Fairfax, we look forward to having you as a valued customer for many years to come!

October 03, 2025

Real nice people; everybody tried to help me and they were very knowledgeable of my need. More

by orlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Oct 03, 2025 -

Safford Mazda Fairfax responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Mazda Fairfax, we look forward to having you as a valued customer for many years to come!

October 02, 2025

Quick convenient and thorough The appointment was easy to make and I love the convenience of the valet service More

by staceylynn1114
Recommend Dealer
Yes
Employees Worked With
David Lopez
Report | Print
Oct 02, 2025 -

Safford Mazda Fairfax responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Mazda Fairfax.

1
...
3
4
5
...
15