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Safford Mazda Fairfax

Fairfax, VA

Overview
Employees
Reviews
Vehicles
4.1
146 Reviews
At Safford Mazda Fairfax, the experience is designed around you—from the moment you arrive to the moment you drive away. Our new Mazda Retail Evolution showroom was thoughtfully built to feel open, welcoming, and transparent, creating a more relaxed and personalized way to shop for your next vehicle. With a large selection of vehicles stored in our multi-level on-site inventory garage, you’ll have access to the models you want—like the Mazda CX-5, CX-50, and CX-90—without the typical delays or guesswork. Our team is here to guide you through a seamless, pressure-free process, whether you're just beginning your search or ready to take the next step. It’s all part of our commitment to delivering a more connected, refined, and truly enjoyable Mazda experience.
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10570 Fairfax Blvd

Fairfax, VA

22030

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Showing 146 reviews

October 02, 2025

Appreciated Oscar’s expertise and patience. He is an well-versed in Mazdas and answered all our questions very well. More

by ldickemann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar and Jake
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Oct 02, 2025 -

Safford Mazda Fairfax responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Safford Brown Mazda Fairfax are glad to have you as a customer.

October 01, 2025

Excellent service. Very engaging. The service attendant was very proactive and kept me informed during the service. More

by Dan J McConnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack MacLeod
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Oct 01, 2025 -

Safford Mazda Fairfax responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 30, 2025

This is a good dealer with very good staff and very good servise in Virginia More

by cubirivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Arevalo
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Sep 30, 2025 -

Safford Mazda Fairfax responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 29, 2025

They helped me through the whole process even when I couldn't make up my mind. We found the right car and I had a wonderful experience. I love my new car! More

by duccman848
Recommend Dealer
Yes
Employees Worked With
Pete and the sales team
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Sep 29, 2025 -

Safford Mazda Fairfax responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Safford Brown Mazda Fairfax!

September 29, 2025

Always a quick and easy experience with clear communication, upfront estimates, and surprise discount codes. More

by CNHBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician #1967, Brianna, Olivia
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Sep 29, 2025 -

Safford Mazda Fairfax responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 29, 2025

Mike and the team were very informative and helpful! Thank you! That is why we purchased 3 Mazdas: Mazda 5 in 2009, CX30 in 2023 and CX30 in 2025. Best shop! More

by fahmy61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Sep 29, 2025 -

Safford Mazda Fairfax responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Mazda Fairfax!

September 29, 2025

Highly professional, resolving a remaining Infotainment center ghosting issue by soliciting the manufacturer for assistance. More

by dmwwoodjr1
Recommend Dealer
Yes
Employees Worked With
Michael Robert's and Janet (Service Mgr.)
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Sep 29, 2025 -

Safford Mazda Fairfax responded

Thank you for your positive feedback! I'm glad to hear that our team at Safford Brown Mazda Fairfax was able to assist you with the infotainment center issue. We strive to provide professional and effective service, and it's great to know that we met your expectations. We look forward to seeing you again! Trey Rodgers, General Manager

September 28, 2025

It was a very good experience. Everyone I met was extremely friendly and made me feel at ease with the whole process More

by prumaker
Recommend Dealer
Yes
Employees Worked With
John Rumaker, Trey Rodgers
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Sep 28, 2025 -

Safford Mazda Fairfax responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 28, 2025

Even for an oil change, the process is excessively slow and the staff are uninterested. I won't be coming back, and I won't recommend it to anyone More

by mt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
michael roberts
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Oct 01, 2025 -

Safford Mazda Fairfax responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 27, 2025

Friendly, courteous staff. Work was completed within the time estimated. Very comfortable waiting area with good coffee, which was appreciated. More

by CSHEEDFAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael
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Sep 27, 2025 -

Safford Mazda Fairfax responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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