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Safford Mazda Sterling

Sterling, VA

Overview
Employees
Reviews
Vehicles
4.5
344 Reviews
The team at Safford Mazda Sterling would like to welcome you to our dealership in Sterling, where we’re confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Sterling, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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45155 Towlern Place

Sterling, VA

20166

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Showing 344 reviews

November 02, 2025

Easy. Very good. Polite. Precise. Very...very...very...very...very...very...very... POSITIVE. AWESOME INCREDIBLE ENJOYABLE LIKED IT VERY MUCH. ENOUGH. More

by ALEXARUBIN
Recommend Dealer
Yes
Employees Worked With
Joanna and Asbel
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Nov 02, 2025 -

Safford Mazda Sterling responded

Thanks for sharing about your experience with Safford Brown Nissan Sterling. We appreciate your business and hope to see you again soon!

November 01, 2025

I had this appointment booked for more than a week and then I’m told a day before that is canceled. More

by donnatony49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carla Araya, Cynthia Leonard, Ehab Kandil
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Nov 06, 2025 -

Safford Mazda Sterling responded

Donna, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Nov 06, 2025 -

Safford Mazda Sterling responded

Donna, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 31, 2025

This has been my dealership since 2008. Very sad to hear it is changing to Mazda!! The service has most always been excellent. Not sure where I will go now that it is Mazda. No options clos More

by mustangsally1118
Recommend Dealer
Yes
Employees Worked With
Joanna Delgado
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Oct 31, 2025 -

Safford Mazda Sterling responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Nissan Sterling, we look forward to having you as a valued customer for many years to come!

October 31, 2025

Stafford Brown is my go to Nissan service center. They are the technicians are well-versed even when you’re describing an issue they pretty much know what you’re talking about and are willing to work More

by JOSHRUSMC01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
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Oct 31, 2025 -

Safford Mazda Sterling responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Nissan Sterling.

October 31, 2025

Ricky was a great salesman from the start! If it wasnt for him I would not be in my new ride!! Thanks again Ricky & Ahmed (sp) More

by thisismeek88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky clemons
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Oct 31, 2025 -

Safford Mazda Sterling responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Safford Brown Nissan Sterling!

October 30, 2025

The service was good. Very quick and effecient. I am happy with the service I received. More

by ISIAHSCOTT98
Recommend Dealer
Yes
Employees Worked With
Asbel
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Oct 31, 2025 -

Safford Mazda Sterling responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 30, 2025

It's easy to get in and out and always tell you what you need. Service is good and they are always very competent More

by SHANECLANCY1
Recommend Dealer
Yes
Employees Worked With
Asabel
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Oct 30, 2025 -

Safford Mazda Sterling responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2025

Sharon is extremely dedicated, efficient and always a pleasure to work with. Sharon always goes above and beyond to make sure I'm taken care of. I truly appreciate all of her efforts! More

by mprater36
Recommend Dealer
Yes
Employees Worked With
Sharon
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Oct 30, 2025 -

Safford Mazda Sterling responded

Thank you so much for choosing Safford Brown Nissan Sterling! Please let Sharon know if we can be of any more assistance.

October 30, 2025

Fast, happy to help, overall positive experience. Didn’t care much for pushing that ECP though More

by carlos.simon91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
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Oct 30, 2025 -

Safford Mazda Sterling responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Safford Brown Nissan Sterling!

October 29, 2025

Person at service desk is not polite. He was ready to just hush me out when asked about the high prices Car wash was waste of time, no proper wash, no tire shine, no proper vaccum cleanin More

by MMJSK25181
Recommend Dealer
No
Report | Print
Nov 01, 2025 -

Safford Mazda Sterling responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Nov 03, 2025 -

Safford Mazda Sterling responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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