Safford Mazda Sterling
Sterling, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 344 reviews
Untimely service; apparent incompetent sales staff; possibly deceptive vehicle pricing process, whether Brown Nissan sales staff are simply unaware of what they should be doing or your 'typical' car d possibly deceptive vehicle pricing process, whether Brown Nissan sales staff are simply unaware of what they should be doing or your 'typical' car dealer of yesteryear I would encourage you to look elsewhere for a Nissan dealer. More
A very rewarding experience. I got exactly what I wanted and felt like the staff genuinely cared about my concerns. I would recommend this dealership to anyone. and felt like the staff genuinely cared about my concerns. I would recommend this dealership to anyone. More
Me and my girlfriend went to a few dealerships where we received pretty bad experience. It seemed like sales people were too busy to help us. So we went to Dulles Nissan. Ivan helped us to find a car we wa received pretty bad experience. It seemed like sales people were too busy to help us. So we went to Dulles Nissan. Ivan helped us to find a car we wanted, thoroughly explained features, and we end up buying a car from him. He made process easy, and straight forward. We got good deal on the car and great experience. I definitely recommend Browns Dulles Nissan. More
Visited this dealership couple of weeks ago with my wife, she was looking for small SUV, Ivan, our salesperson, showed us Juke and Rogue, both are very nice vehicles, making a decision on which one she likes she was looking for small SUV, Ivan, our salesperson, showed us Juke and Rogue, both are very nice vehicles, making a decision on which one she likes most and will come back cause of the the great service ! More
Mr. Fletcher worked his butt off to locate the car we wanted from another dealer, and went out of his way to ensure my wife got the exact car she came in to purchase...It was very nice to have met Mr. Fl wanted from another dealer, and went out of his way to ensure my wife got the exact car she came in to purchase...It was very nice to have met Mr. Fletcher and the process was very smooth and timely in making the purchase More
I recently purchased a new Nissan Murano at Brown Dulles Nissan. My sales associate, Ivan Marchenko, was extremely attentive and knowledgeable throughout the whole process. Managers Tory Parris and Chad K Nissan. My sales associate, Ivan Marchenko, was extremely attentive and knowledgeable throughout the whole process. Managers Tory Parris and Chad Kadili spent a lot of time with me, answering my questions and making sure I was comfortable with everything. The customer service I received from Ivan, Chad and Tory was excellent on all levels which made it very pleasant experience. I am very happy with my new car and would recommend this dealership whole heartedly! More
By far THE BEST experience I've ever had with a car dealership. SO IN LOVE with my new Altima too! Such helpful, genuine, and professional people! My salesman Sherman, made the entire process quick, si dealership. SO IN LOVE with my new Altima too! Such helpful, genuine, and professional people! My salesman Sherman, made the entire process quick, simple, and stress-free. Definitely a place that sees the value in building relationships over just getting your money. I have worked in the customer service industry for 3 years and can easily tell whose genuine... these guys are it! HIGHLY RECOMMEND as I will be back for my next Nissan! More
Michael Fletcher was patient, friendly, and knowledgeable in providing high quality customer service as our sales representative. My wife and I appreciate and value Michael's customer service approach, and c in providing high quality customer service as our sales representative. My wife and I appreciate and value Michael's customer service approach, and continue to recommend Michael and Brown's Dulles Nissan to our friends-family-coworkers. We are very happy so far with our new Versa Note, and have been showing it off to friends, family, and co-workers with the narrative of our great experience in purchasing it. Thanks again Michael and Brown's!! Best Regards, Mike and Teresa Roberts More
I have been a customer of Brown's Dulles Nissan for over three years. I even had them perform some extensive work on a 1981 Datsun 280ZX - a real classic - I own based on the recommendation of other Ni over three years. I even had them perform some extensive work on a 1981 Datsun 280ZX - a real classic - I own based on the recommendation of other Nissan dealers in the Northern Virginia area. I was not disappointed. In fact, I was extremely pleased. The service staff is always professional, prompt, and friendly. If an issue is detected, they explain it thoroughly. Their rates are fair. I have been thoroughly pleased every time and would highly recommend them to anyone searching for a reliable dealership. More
My husband and I just bought a new Pathfinder from Brown's Dulles and we had a great experience. Our Salesman Michael Fletcher got in touch with us almost immediately after we contacted them for the Brown's Dulles and we had a great experience. Our Salesman Michael Fletcher got in touch with us almost immediately after we contacted them for the Happy Purchase Price, and was always very responsive throughout the sale. We scheduled a test drive and they had the car waiting to go when we got there. They did a trade-in estimate while we did the test drive and they gave us $1500 more than anyone else offered. Also, we had to come back later that night to finish the process due to an appointment we had and several people stayed late so we could finish the paperwork and get the car. The only issue that we had was the amount of items they tried to get us to purchase when we were finalizing the transaction in the finance office, but they did not put much pressure on you to buy. I would buy from them again, definitely. More



