Safford Mazda Sterling

This is my second new vehicle purchase from Brown's Sterling Nissan so I will rate both purchases since I did not do this last time. The first purchase was a 2009 Altima S (4-cyl CVT) that I bought af Sterling Nissan so I will rate both purchases since I did not do this last time. The first purchase was a 2009 Altima S (4-cyl CVT) that I bought after graduating from George Mason University in May 2009. The sales professional was Armin Shafiee, Patrick Hall was the GSM, and Mustafa Nawaz was my man in Finance. I will be honest and say I did not follow the "smart buyer" steps for this first purcahse (Edmunds, online quotes, etc.); however, I did test drive a 2009 Honda Accord and a 2009 Toyota Camry. I was told by a trusted family member to go to this dealership and said they won't lead me the wrong way. I worked with Armin and Patrick on the car features I wanted and sure enough, they had one on the lot. Armin got me the keys and we went out for a test drive. Needless to say, I was EXTREMELY impressed by the car performance, especially the smooth CVT. There was no comparison between the other two cars and the Altima. To be honest, I wasn't expecting to drive home in a brand new Nissan that day but they got me a deal under invoice (with the rebate specials during that time) so I couldn't say no. Plus they had incentives for recent college grads. Armin was very quick with the paperwork and getting the car cleaned up. He was also courteous after the sale of the car for months to come (which is something I am not accustomed to with other sales professionals). Patrick was very understanding and worked out a fantastic price for me (under invoice) and passed me off to Mustafa who was very organized and efficient. Mustafa explained the add-ons I can get on the car (extended warranty, etc.) but respected my informed decision to decline these options where other dealerships did not. The paperwork took less than 25 minutes and I drove home in my new car (with Hard Plates, which is something I LOVE about this dealership). I also want to mention that all three individuals remained in the dealership although it was past closing time and did not once let me feel hurried. I still brag about the deal I got to this day. My e-mails are promptly replied and my phone calls are always answered. More

About two weeks ago, I test drove a 2010 Maxima at Brown's Sterling Nissan. That experience alone is enough to recommend this place. My husband and I walked into the showroom and were given plenty o Brown's Sterling Nissan. That experience alone is enough to recommend this place. My husband and I walked into the showroom and were given plenty of time to look at the cars on display before someone asked if we were being helped. Some may want more instant service than that, but we liked that we were able to look and touch without someone hanging over us the entire time. Armin Shafiee was the one who ended up helping us and he couldn't have been nicer. He allowed us to test drive the car alone without hesitation. Before driving away, I had him walk me thru the nav/computer system. His demo took about 10 minutes and was very informative. When we got back from the test, there was no pressure to buy. We got a brochure and his card, thanked him for his time and walked away. Awesome. When I was ready to buy two weeks later, I did all my due diligence online (via Edmonds, etc). I then contacted various dealerships and received about 4 offers. At this time, I did not contact Brown's because I was waiting for the best offer first before doing so. The best one I received was about $4K BELOW invoice. I then called Armin at Brown's to see what they were willing to do. Obviously, $4K below invoice was not doable for them, but they were willing to go a couple hundred under invoice to sell me something. They had the color I wanted so I said if the other deal fell thru I would call Armin back. Lo and behold, the other deal fell thru (bad customer service all around) and I immediately called Brown's. Armin had left for the day, so I instead spoke with the GSM, Patrick Hall. It was late (8:30pm), but he couldn't have been more accommodating so I bought a car from him that night - didn't leave until about 11pm. My sales guy was Mike Francella and the finance guy was Mustafa Nawaz. Everyone was great. They sold me my 2010 Maxima (Radiant Silver Premium w/ Premium Tech) for about $600 below invoice when all was said and done (not including the cash-back rebate!). I couldn't be happier about the entire experience! Definitely keep Brown's on the short list for your next Nissan purchase. More

Joe Gorospe had displayed an art of marketing with his perseverance and sincerity that indeed create a persuasive impression. He performed an oustanding service to his customer with a professional and fri perseverance and sincerity that indeed create a persuasive impression. He performed an oustanding service to his customer with a professional and friendly approach. I highly recommend him to any prospective client/friend/associate. Paul Van More

Patrick and Ike provided us with the best service we have ever received at a car dealership. We had been to numerous other dealerships in search of a new or used 370z and were unable to find a deal that wor ever received at a car dealership. We had been to numerous other dealerships in search of a new or used 370z and were unable to find a deal that worked for us. Patrick spent countless hours on the phone with the bank working to get us the car at a monthly price we could afford. Both Patrick and Ike provided level of service that is very tough to find these days. We have already recommended them to a few of our friends. More

I gave this dealer an overall rating of 5 because they provided a simple, honest, genuine, selling atmosphere. Their service from start to finish was entirely customer focused and provided me with everyt provided a simple, honest, genuine, selling atmosphere. Their service from start to finish was entirely customer focused and provided me with everything I was looking for from a car dealer. They went above and beyond by allowing me to take the car for the day to have an extended test drive. They were knowledgable, friendly, patiet and overall just good people. More

I was looking for nissan ALTIMA.One of my friend told me about Browns sterling nissan.I went to take a look. i was not sure i will buy or not. But browns sterling nissans sales person and sales manager help about Browns sterling nissan.I went to take a look. i was not sure i will buy or not. But browns sterling nissans sales person and sales manager helped me to make my right choice. they were great.Any body wants to buy nissan,i will recomand to go to BROWN'S STERLING NISSAN. More

We have been shopping for a new car for few weeks. Been to many dealership from Toyota, Honda and Nissan. However, Sterling Nissan was the place welcomed and treated us as really guest. From Manager to Sal to many dealership from Toyota, Honda and Nissan. However, Sterling Nissan was the place welcomed and treated us as really guest. From Manager to Sales person, everyone was very friendly; not pushy as we have experienced from other dealers. Got the color we wanted. Fantastic .. and I will recommend visiting this place even if you don't want to buy.. just for the pleasant experience. More

I really enjoyed visiting Sterling Nissan. The sales manager was very polite as well as helpfull. The show room was nice and clean. And, lots of verity to choose from. The sales associate was knowlegabl manager was very polite as well as helpfull. The show room was nice and clean. And, lots of verity to choose from. The sales associate was knowlegable enough to explained and answered all the questions I had. I will definately recommend my friends to Sterling Nissan. More

I am very highly satisfied with all the help that I got from this dealership. I have worked with IKE KIM and Manager Javed Chowdhury. Their customer service was exceptional to say the least. BEFORE THE from this dealership. I have worked with IKE KIM and Manager Javed Chowdhury. Their customer service was exceptional to say the least. BEFORE THE FINAL BUYING DAY: I have been talking to IKE KIM for almost two weeks and he always managed to make time for me. One of the best thing that I felt with IKE and JAVED was that they are not pushy and aggressive as I felt with other dealers. To compare my buying experience I have also contacted few of the other dealers in the area who BLATANTLY LIED to me saying that Nissan Maxima Crimson Black does not come with Cafe Late interior. To make sure, I have asked them the same question multiple time and each time they came up with more lies - "sweet talk with full of lies". IKE and Javed took the time, researched and found Crimson black with late interior and brought the car to their lot from 60 miles away even when I failed to show much enthusiasm about that specific car. IKE had showed me and test drove with me multiple cars with never any show of disappointment or tiredness. THE FINAL BUYING DAY: From all of my previous new car buying experience, I had to spent hours ( 4 hours in one occasion) just to get to the suitable price. With IKE and JAVED it was matter of minutes. I felt I have done enough homework before negotiating the final price so I knew what is my bottom number. I walked into their showroom at 8:30 ( they close at 9:00) and the entire dealership stayed back until 10:30 detailing the car, getting all the finances ready and get my tag. They went through every little details to tell me how things will work from here on. AFTER THE BUYING IS OVER: I thought once I am done buying I will never ever hear back from these guys. Both IKE and JAVED personally called me and made sure everything is good and if I am happy with the car with the same smile that they had before and after. I will definitely recommend this dealership specially these two guys for anyone who is looking into buying new car. By the way, did I mention I love my car - Nissan Maxima - 290 Horse power - crimson black with Latte interior. Vrooooom Vrooooom. Good luck. More

Sterling Brown's was the forth dealership we visited in a week. We almost gave up buying the car we wanted, because Sheehys, Passport and Chantilly were lying, cheating or changing numbers ant the end of neg week. We almost gave up buying the car we wanted, because Sheehys, Passport and Chantilly were lying, cheating or changing numbers ant the end of negotiations. i would recommend Sterling Niss More