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Safford Mazda Sterling

Sterling, VA

4.5
344 Reviews
The team at Safford Mazda Sterling would like to welcome you to our dealership in Sterling, where we’re confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Sterling, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
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45155 Towlern Place

Sterling, VA

20166

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Showing 344 reviews

October 11, 2025

Eddie Florence is a great Sales Consultant. He took the time to answer all my questions and was very patient. During the process the dealership worked with me to secure the fair price a new Pa More

by fmts1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Florence
Oct 11, 2025 -

Safford Mazda Sterling responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

October 10, 2025

Andrew was great with customer service, but the part I needed the dealer was not able to get. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
Oct 13, 2025 -

Safford Mazda Sterling responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Oct 13, 2025 -

Safford Mazda Sterling responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 10, 2025

I am always pleased with the service at this dealership. . All personnel are friendly and professional. More

by DITBIEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Weaver
Oct 10, 2025 -

Safford Mazda Sterling responded

Thank you for choosing Safford Brown Nissan Sterling. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 10, 2025

We've purchased cars from Sharon since 2008. We have always been pleased with her service, and she is very good to deal with. No pressure from her!! More

by max01va
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Connacher
Oct 10, 2025 -

Safford Mazda Sterling responded

Thank you for choosing Safford Brown Nissan Sterling. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 10, 2025

Not Sahel, Asbel. Stupid autocorrect. They kept me apprised of the process, and arranged a late rental car for me. More

by BRIAN@PEACHORCHID.NET
Recommend Dealer
Yes
Employees Worked With
Sahel
Oct 10, 2025 -

Safford Mazda Sterling responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Nissan Sterling. We look forward to having you as one of our valued customers for many more years to come!

October 09, 2025

You guys did a great job, very thorough. And got me out in time. Also, the service guy was extremely professional. Great job. More

by DILLEMUTH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service guy was named Andrew.
Oct 09, 2025 -

Safford Mazda Sterling responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 08, 2025

The service was great and the employees were friendly and helpful I will always use this dealership More

by Miriam Wesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Weaver
Oct 08, 2025 -

Safford Mazda Sterling responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Nissan Sterling.

October 08, 2025

They fix my car on time and the appointment on line works good.Thank for Andrew the front office. More

by REFHEY28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 08, 2025 -

Safford Mazda Sterling responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Nissan Sterling. We look forward to having you as one of our valued customers for many more years to come!

October 06, 2025

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by RTBAHUN
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 06, 2025 -

Safford Mazda Sterling responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Nissan Sterling.

October 06, 2025

Service done timely. Complement services like carwash and vacuum in m is done. Overall very good. More

by HR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 06, 2025 -

Safford Mazda Sterling responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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