Safford Mazda of Fredericksburg

Amazing first experience at Safford Mazda of Fredericksburg!! Worked with Waid who was knowledgeable and prompt. First class service from the showroom manager Carolyn who went above and beyond t Fredericksburg!! Worked with Waid who was knowledgeable and prompt. First class service from the showroom manager Carolyn who went above and beyond to help. Eric in finance was extremely helpful and professional with dedication and teamwork from everyone made my experience perfect. Highly recommend to anyone, they will have my car buying business for many years. So pleased with my experience and purchase. More

Just bought a Mini. Justin the salesman was awesome. Justin took the time to explain every detail of the car. This is my new spot to purchase a car. Eric was very knowle Justin the salesman was awesome. Justin took the time to explain every detail of the car. This is my new spot to purchase a car. Eric was very knowledgeable as well!! Great customer service. More

We just bought our first Mazda! I will summarize my comments by saying this dealership has to be one of the best there is. If you are in the market for a new car, no matter wh I will summarize my comments by saying this dealership has to be one of the best there is. If you are in the market for a new car, no matter what brand you have in mind, you have to visit this dealership, even if it’s not the closest one to you. My wife and I were contemplating Toyota , Kia, and Mazda for a mid-size 3 row SUV. In the end, we decided on a specific trim level for the new CX-90, and Safford Mazda managed to get one from a dealer in Alexandria, VA. It’s a beauty! We have purchased many new cars in the past - Pontiac, BMW, Audi, Jeep, Ford, 3 Toyotas, Porsche, Infiniti, and Lincoln. I can say that leading up to the Mazda purchase, based on how exhausting the previous dealer interactions were, we were not dreading going through the buying process again. We have been avoiding it for a few years while our old ride just got older. Amazingly, this purchase was actually a pleasure. Chris, our salesman, is an honest and personable guy, and is a joy to talk and spend time with. He is well versed in the features of Mazdas in general as well as the specifics of the CX-90. We were most impressed with his ability to make the entire process go incredibly smoothly. Yes, we were in the dealership for a couple of hours, but the time went by quickly, with Chris checking in with us regularly, letting us know how things were going. This was particularly complicated because the dealer had only actually acquired the car that morning. I was so impressed, that I have already decided that my next buy, when I finally retire my now 15 year old F-150, will likely be a Miata, specifically because of Chris’ rave reviews of his own 8 year old one and his stories of the reliability of the model over the years. This dealer is a must stop in your car buying search. I have to add that I am also impressed with the Service Department. Unfortunately, the morning after we got the car home, I happened to notice a small screw in the tread near the sidewall. (They had just moved into a new building the day before, and construction had been going on in the area.). I called Chris, and after a very brief consultation with his manager, he told me to bring the car in and they would replace the tire. How awesome is that? So, I brought the car in, and due to a mixup, the wrong brand of tire had been ordered and installed. I pointed it out, and Robbie, the Service Manager, without hesitation apologized and said he would order the right tire and install it when it comes in. Over almost 50 years, I have had good and bad service experiences with other dealers, and none have been better than this. More

Great people and knowledgable staff. Katelynn and robbie always very helpful. Beautiful new showroom and service dept. Katelynn and robbie always very helpful. Beautiful new showroom and service dept. More

very helpful,nice people to do business with, even allowed us to use a car to drive across the street for lunch while waiting for everything to be completed allowed us to use a car to drive across the street for lunch while waiting for everything to be completed More

Always quality workmanship on my Mazda CX 5. Thanks for a job well done. I always bring my car here! Thanks for a job well done. I always bring my car here! More

Very responsive to our questions - pre arrival at the dealership. Fair and honest pricing. No high pressure sales techniques applied - which was welcomed for us. dealership. Fair and honest pricing. No high pressure sales techniques applied - which was welcomed for us. More

It was my first oil change on my vehicle the service was excellent.. very fast excellent.. very fast More

Dealership provided average service. However the process seemed rushed and more time should have been spent on the operation of the vehicle. However the process seemed rushed and more time should have been spent on the operation of the vehicle. More

Awesome ‘no pressure’ sales and very up front on every aspect of the buying process. Our best experience on a dealership ever. Highly recommended aspect of the buying process. Our best experience on a dealership ever. Highly recommended More