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Safford Volkswagen Richmond - Service Center
Richmond, VA
62 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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62 Reviews of Safford Volkswagen Richmond - Service Center
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October 03, 2025
Good sales experience. Wish the car buying and hidden fees. wasn’t so laden with high costs in hidden fees. Good sales experience overall. They had a good selection of v Wish the car buying and hidden fees. wasn’t so laden with high costs in hidden fees. Good sales experience overall. They had a good selection of vehicles on hand to choose from More
by JAREDCODERRE0
Verified CustomerEmployees Worked With
October 03, 2025
Every thing went well and they wasn’t any problems. they did try to sell me anything i didn’t need. they did try to sell me anything i didn’t need. More
by HUNTINGFISH54
October 03, 2025
Don is awesome! He takes such good care of me every time I have a car issue! Great communication and service He takes such good care of me every time I have a car issue! Great communication and service More
by DDANIELS07
Employees Worked With
October 03, 2025
Everyone I encounter at SB/VW is friendly and courteous and knowledgeable about their jobs. I have especially appreciated my interactions with Donald Wood as it feels that he has gone that second mile/extr and knowledgeable about their jobs. I have especially appreciated my interactions with Donald Wood as it feels that he has gone that second mile/extra service for me. More
by Miss Tiggy’s Drivermichaelmiller1690
Employees Worked With
October 02, 2025
Why, do I need to pay for a washer and plug every time I get an oil change. Also, why when I come in for one thing I leave with a laundry list of things that need to be repaired. I just made 54,000 miles. I get an oil change. Also, why when I come in for one thing I leave with a laundry list of things that need to be repaired. I just made 54,000 miles. I refused to believe I need 5,000 worth of repairs. More
by itsjustme.oneal
Employees Worked With
October 02, 2025
Facility is nice, even while under construction. Issue I had was that my 30k service check up took 3 hours to complete which made me late to some meetings. I know there is only one tech that can w Issue I had was that my 30k service check up took 3 hours to complete which made me late to some meetings. I know there is only one tech that can work on my car but if I were told it would take that long, I would have made arrangements to just drop my car off. More
by BURGOSJW
Employees Worked With
October 02, 2025
Customer service means everything, and And it was great coming from don wood. I appreciate him coming from don wood. I appreciate him More
by deanna_e73
Employees Worked With
October 01, 2025
Overall they are easy to work with and the new facility looks great. This visit was a return for an unresolved issue at my previous visit. The issue was mostly, but not completely resolved, but it is good looks great. This visit was a return for an unresolved issue at my previous visit. The issue was mostly, but not completely resolved, but it is good enough for now. Typically they fix everything properly the first time. More
by david19
Employees Worked With
October 01, 2025
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by radfordtim
