Salerno Duane INFINITI Of Denville

I had a very professional, friendly and businesslike experience at this dearlership, I would recommend this dealership to shoppers of Infiniti cars. The salesman Perry was very knowledgable about the car when it was presented to me and I was invited to call back if I had any technical question.

I just got my G25! Tom was very patient waiting for me to decide on when I was ready to buy my new car. Through the test drive, selection process all the way through describing all the features on the car once I bought it, he was very helpful and informative. I was not so thrilled with the trade in amount Infiniti offered on my car, and I probably should have held out a bit more, but at the end of day, I probably paid what I had expected to pay and got some splash guards to boot! The other Infiniti staff members appeared to be very friendly, and certainly those I came in contact with were also very helpful.

I have leased three Infiniti's from Salerno Duane Infiniti. For almost ten years, one of the main reasons I keep coming back is because of Allie and Sue. They are the best. They always make the service experience completely hassle-free. If necessary, there is always a loaner car waiting to minimize any potential inconveniences. They are always cheerful, taking time to have a pleasant conversation. I have had nothing the utmost positive experience dealing with this dealership. I would never dream of going anywhere else. I always say, "As long as Infiniti continues to make a vehicle, I can afford, I'll be driving one."

I have been buying or leasing autos for clsoe to 50 years, and dealing with Andy Glick was by far the best experience I have had. We descussed the terms which I was looking for and he obtained approval form the sale manger without haveing to go back and forth numerous times.

I have been servicing my car with this dealership for several years now. Sue and Allie are really great to work with scheduling appts and keeping car service up to date. The quality of work on the work has always been good and I have never had any issues. I recently purchased another car through this dealership (Terry) and also had a good experience on the sales side.

Went to this dealership for the first time due to a faulty air bag seat sensor issue on my QX. Allie was amazing! When I called the evening before my visit, Allie took my call. She was extremely professional, friendly and patient! When I arrived the next morning she again went above and beyond to provide the highest level of customer service. I am really pleased with this dealership service dept so far and look forward to a long, positive working relationship! Thanks K.D.

I find the service department to always go out of their way to accomidate my schedule. Very good getting back to me if any issues occur. Always friendly and efficent to deal with. The sales department is equally compent. They know their product and work with you to stay within budget. Great car![M35]

We recently purchased an Infiniti G37 hardtop convertible from Salerno Duane Infiniti of Denville---the entire process was outstanding. Terry Flaten, our sales consultant was very knowledgeable about the product, he listened to what I had to say and then answered my questions. It took three visits and two test drives before purchasing the car simply because I am a thorough shopper and make it a point not to make any rash or quick decisions on a major purchase. Terry was friendly, informative, and honest. There was no high pressure, in fact there was no pressure period. When I was ready to buy he was honest and up front on pricing and negotiations, it was an incredibly pleasant experience. My husband and I were introduced to several people at the dealership---Managers, secretaries, etc. but Terry handled everything other than the final paperwork which of course was handled by their finance/accountant person---everybody there was friendly and pleasant. I would highly recommend the car we bought (love it---handles like a dream), the dealership, and Terry Flaten our sales consultant.

Stopped in Salerno Duane Infiniti and sales person Thomas Verheeck made my experience fun and enjoyable. He answered all my questions and didn’t mind that I couldn’t decide what color vehicle I wanted. We walked through the lot he showed me all the colors and explained the differences between each G model. After the test drive I made up my mind and came out with a brand new G37. I will definitely be a return customer.

Very pleasant experience. Was dealing with Thomas Verheeck. Tom - highly professional salesperson. I checked the new car inventory on dealer’s website, found a vehicle with the right color and options. On the forums read about what people were paying for this model and came to the dealership with my numbers. Tom matched the price without playing any games. The deal was quick, fast and left a good feeling about the purchase itself and dealing with the dealership. I would definitely recommend Tom Verheeck and Salerno Duane.