Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sam Galloway Ford, Inc.
Fort Myers, FL
346 Reviews
My family started selling vehicles in 1927. Back then it was Model T's and dirt roads throughout nearly all of Southwest Florida. We were known as Lee Motors and my grandparents owned the store. They often told stories of Henry Ford, Thomas Edison and Harvey Firestone dropping-by the dealership. While vacationing at his home on the Caloosahatchee River, Mr. Ford would visit with the people that sold and serviced the vehicles he created and even ask advice on how he could make their jobs easier as design changes took place on future models.
Then, in the mid 1940's and 50's my father, Sam Galloway Sr. assumed operating control and ownership of the store. Under mounting pressure from Ford Motor Company, the store was re-named and relocated. The Southwest corner of U.S. 41 and Colonial Boulevard became home to the new Sam Galloway Ford. "Senior", as my dad was know, remained the owner of the store until 1970. That was the year that I became the youngest Ford dealer in the United States and the Colonial location remained our home until 1996.
After being in our Colonial location for over 40 years, we moved to our current location on Boy Scout Drive. While operating on Boy Scout Drive, we were given the opportunity to acquire the Lincoln franchise...and we did!
Now, with my three children Sam III, Katherine and Robert, the fourth generation is involved with the management of our organization. Many things have changed during the last eight decades but not our family focus on our customers or our community. We support several different charitable organizations throughout Southwest Florida. Among them are the American Cancer Society, the preservation of the Edison-Ford Winter Estates and the Community Cooperative Ministries (The Soup Kitchen), to name just a few.
Please take your time and enjoy the all new samgallowayford.com If, for some reason, you cannot find what you're looking for, feel free to call or e-mail us at info@gallowayauto.com
Thanks and enjoy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 346 reviews
December 04, 2021
i would like to commend salesman Ron McQuinn he was so very helpful in all aspects of purchasing my new suv i had to wait until my suv arrived and he kept me informed all along the way. i cant say enoug very helpful in all aspects of purchasing my new suv i had to wait until my suv arrived and he kept me informed all along the way. i cant say enough about the treatment i recieved from everybody involved including my bad i cant remember finance gentlemans name but he was terrific as well. thanks Karen Timmons More
by karen
Employees Worked With
Ron McQuinn
November 25, 2021
John Warren was my sales consultant and he is an outstanding gentleman one of the best sales people I ever met. Man of his word he gets things done! I WILL SEND MY FRIENDS TO SEE JOHN can't say eno outstanding gentleman one of the best sales people I ever met. Man of his word he gets things done! I WILL SEND MY FRIENDS TO SEE JOHN can't say enough about John he is the man someone you can count on. God bless brother and thank you again More
by Carl Perone
Employees Worked With
John Warren top notch
November 14, 2021
UPDATE DOWN BELOW…Unfortunately, tried to pad our bill UPDATE DOWN BELOW… Unfortunately, tried to pad our bill through the collision center by about $1000. We bought a new 2021 Lincoln Aviator from th UPDATE DOWN BELOW… Unfortunately, tried to pad our bill through the collision center by about $1000. We bought a new 2021 Lincoln Aviator from this dealership about a year ago. Took it in for 3 required recalls, regular oil change, a complete once over, top to bottom, including detailing inside and out, 2 tire repairs, a seat repair and 1 body repair. For the body shop repair we were quoted just a little over $1200. Great, we said. We knew it would take awhile, which we were fine with. Our contact person, Randall kept us well informed of the process, the progress alone the way and all of the expenses. At one point, we got a call and text from the collision center that they had found minor damage to the front bumper protector and said it would be an additional $368, roughly to fix it. This was not something we were aware of but after discussing it, we called back to say go ahead with the repair. BAD IDEA! Since we live 30 minutes away, we did not go verify this new to us, damage… we just took Mr Chima’s word for it. Secondly, it was a verbal quote from Mr. Chima and not an actual written one like the other body repair. Where this process went sideways is when we went to pick up our vehicle after we were notified by Randall that it was ready. We show up on Saturday morning and handed the bill. It was about $1000.00 OVER what we were quoted. After throughly reviewing the itemized bill, we realize the extra $1000.00 was from the collision center. So not shocked! With s skeleton crew on Saturday, our contact person, Randall nor Mr. Chima was there. So, since she could not adjust the bill, we refused to pay and walked out without our car. I refuse to be highjacked. Monday morning, our contact person and the collision center staff will be there for us to confront them in person. Why do this to your customers? It’s only going to make us NEVER want to buy from them again. .. not to mention, get another bad review and a crappy reputation. Why would we recommend a company that would do this? I will update this review to let you know what happens after the meeting tomorrow. Update: I am going to call it a miscommunication. But in the final hour, it was completely handled and all is good. The car looks amazing and we only had to pay for what we had to agreed to. More
by halffoot
Employees Worked With
Wheymar Chima and Randall
November 10, 2021
Prompt, courteous, no pressure They make it fun to buy a Prompt, courteous, no pressure They make it fun to buy a vehicle A clean comfortable environment Prompt, courteous, no pressure They make it fun to buy a vehicle A clean comfortable environment More
by Nixon
Employees Worked With
Justin Byer
November 08, 2021
They were kind enough to deliver our vehicle to us but after inspecting it we found a scratch and since have not heard a word about getting it fixed. after inspecting it we found a scratch and since have not heard a word about getting it fixed. More
by rushsonger
Employees Worked With
Dan and Brent
October 14, 2021
Scheduled a service request for 10:00 AM. Got there at 9:45 AM. At 12:30 PM I asked for a status and they had not even started on my vehicle. The tech told me the 10:00 AM appt was with him and not for th 9:45 AM. At 12:30 PM I asked for a status and they had not even started on my vehicle. The tech told me the 10:00 AM appt was with him and not for the service. What good is a scheduled appointment if they don’t start on your vehicle until they feel like it? Won’t be going back for service there. They lost a customer for life. I won’t even buy a vehicle from them. They better get their problems fixed or they won’t have many customers. More
by Bob
Employees Worked With
Stephen
