Sam Galloway Ford, Inc.

Go somewhere else I could break this all down into very specific details but it comes down to the same thing I had brought my car in for a replacement of a Positive Bat I could break this all down into very specific details but it comes down to the same thing I had brought my car in for a replacement of a Positive Battery harness. They called said I don't need a new harness I need a new Battery post Clamp. (Never in history has a battery post clam gone bad unless broken) when I picked up the car nothing was done not even the clamp was changed I know because I marked it while i was working on car. brought back and they wrapped the wired attached to it with electrical take and said there all better. I got a survey from them and I responded with explaining what they did. so they started calling me to bring it in so they could make things right. at first I thought awesome, they asked what else was wrong with the car I thought of 2 simple easy things my reverse lights were not working could be just a fuse and my headlight were dim could use new bulbs. they called me and wanted additional $960 to fix headlights and $260 to fix reverse lights. I went online and a reverse light switch $17 and If i put brand new LED or HID headlights complete assembly $123. you do the math either takes 10 mins to install. More

I had a wonderful experience with Sam Galloway Lincoln. I got a fantastic car and the service was tremendous. I highly recommend the Lincoln dealership got a fantastic car and the service was tremendous. I highly recommend the Lincoln dealership More

Absolutely the Worst Service one could receive! Steer your Ford clear of this place! I have never written a review before so you know it got to me. Our truck was there for 8 days with excuse after Steer your Ford clear of this place! I have never written a review before so you know it got to me. Our truck was there for 8 days with excuse after excuse why it wasn't being looked at let alone fixed. Today I just went and picked up to take it elsewhere. Never ever again will I set foot in Sam Galloway Ford! Review would be zero but it won't let me. More

We brought our truck in for an oil change and our prescription drugs were stolen out of the truck. Take all valuables out of your vehicle prescription drugs were stolen out of the truck. Take all valuables out of your vehicle More

Damaged MKXs/Not willing to Deal Many used 2016 MKXs on lot had minor body damage. One MKX had battery dead. Still didn't want to negotiate prices. Would not recommend. Many used 2016 MKXs on lot had minor body damage. One MKX had battery dead. Still didn't want to negotiate prices. Would not recommend. More

Bravo, Melissa and the service crew! Yesterday, I had my 2016 Mustang serviced to replace the front control arms. I could not be more pleased with the efficiency, courtesy, and competence Yesterday, I had my 2016 Mustang serviced to replace the front control arms. I could not be more pleased with the efficiency, courtesy, and competence of Melissa Land and the service crew at Sam Galloway Ford. I bought my car from this dealership and will always rely on Galloway Ford to maintain my beautiful Mustang. More

Untrustworthy and super shady Worked with a salesperson to draft paperwork, I got a loan approved, the last step was to reserve it for 4 days so I could fly in from California to d Worked with a salesperson to draft paperwork, I got a loan approved, the last step was to reserve it for 4 days so I could fly in from California to do a last look and drive it off the lot. I booked flights and accommodations and got quotes on shipping it back to California only to get a dismissive email this morning that the car had been sold by another salesperson. Furious, I kept asking what happened until i finally received a call that when they were inspecting the car (I asked for them to do that) they found “so much wrong” that they went straight to auction with it, without informing me of what’s wrong. I call xxxxxxxx. They won’t share the report and now I’m stuck with flights to Florida. Don’t do business here. More

Bait and Switch Untrustworthy After doing all due diligence, calling the dealership to confirm the vehicle I wanted was there and available. Confirming with the salesman JW that I After doing all due diligence, calling the dealership to confirm the vehicle I wanted was there and available. Confirming with the salesman JW that I was traveling over one hour one way to buy the vehicle. He said come on down it’s here available and I’ll have it ready for you. So my wife and I arrive, I see the vehicle out front and get greeted with the news that “oh that vehicle just sold 10 minutes ago. That was it not even a sincere apology for the inconvenience or an offer to talk to a manager Thanks for wasting my time and money. As a 100% Disabled Veteran trying to survive on a limited income I certainly didn’t need to waste valuable resources driving to a deceptive at worst incompetent at best dealership like Galloway Ford. Lesson learned, they have lost a customer for life, and all of my VA, Legion, VFW, and DAV Friends will here this story. Michael A. Foy CSM US Army Retired More

Great experience My husband and I went into Sam Galloway to buy a focus rs. Bob was our salesmen he was polite and considerate the entire time. Jimmy did our financing My husband and I went into Sam Galloway to buy a focus rs. Bob was our salesmen he was polite and considerate the entire time. Jimmy did our financing the two of them worked hard to get us a great deal! We are so appreciative of their hard work. More