
Sam Galloway Ford, Inc.
Fort Myers, FL
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We stopped in and my wife liked the 86k Expedition Max 2023. We came because we heard the radio commercial saying they guarantee 3000 over KBB on any SUV trade in, so they say KBB trade in on my 2009 Esca 2023. We came because we heard the radio commercial saying they guarantee 3000 over KBB on any SUV trade in, so they say KBB trade in on my 2009 Escalade ESV Platinum is like 5000 but since the check engine light was on they would take 4000 OFF KBB!?!?? Not to mention the Sales manager that test drove my car took it through their wash to see any dents/scratches and it ripped off the side chrome and broke it in half. Then said they wouldn't cover or fix it because they were doing me a favor of washing it.... False advertising and very poor customer service made us decide no chance in getting a Ford for our next car. More
This is a great dealership with great pricing! Miguel was my sales person, I bought two cars off of him in the last two months and he made it very easy to work with him. Miguel was my sales person, I bought two cars off of him in the last two months and he made it very easy to work with him. More